5 Things you must do on Facebook for your Dental Practice
Mar 25, 2019
10 min read
For decades, dentists built their practice by relying exclusively on reputation and word of mouth marketing. But today, most of their audience is on social media platforms. Facebook alone hosts billions of users. PEW research suggests that 70 percent of the Facebook users visit the site on a daily basis, which is why it has become an important platform for many marketers.
Source: Pewinternet
The dental industry is predicted to be worth around $36.8 billion by 2021. If your practice wants a share in the profit, it must include Facebook in its marketing plan.
There are various ways to attract, retain and ultimately market to your patients on Facebook. This article will help dentists who need a little push in their Facebook marketing efforts. Let’s get started!
Why Does Facebook Marketing matter for Dentists?
Facebook is the most popular social channel for marketers. It alone drives nearly 25 percent of social media referral traffic.
Here is why you should focus on Facebook for your dental practice.
Facebook helps in earning patients’ trust:
Since the boom of social networking sites, many dental practices are rightly seeing the power of being active on Facebook, Twitter, and Instagram. Dentists are in a different position than many other industries when it comes to marketing on Facebook. Dentists have to build trust and earn a patient’s confidence to convince them for an appointment. Facebook offers the ultimate way to build relationships with your potential customers.
Helps you remove stigmas associated with dental visits:
There is a certain fear and anxiety associated with dental visits, and Facebook can be used to convince your patients that you deliver a pain-free experience. You can remove the stigma around visiting a dentist through light-hearted Facebook content. Facebook gives you the platform you need to connect with prospects and remind them that you are all about people, not just teeth.
It helps people find you online:
Imagine a potential new patient looking for a new dentist in your area. He checks your Facebook page with convincing photos and testimonials that compels them to head to your website. Facebook makes it a lot easier for people to find you online. The quality content instills confidence in new patients and helps old ones to stay in touch with your practice.
5 things to do on Facebook for successful dental practice:
Getting the most out of Facebook for your practice can be challenging. But don’t worry. Here we present the 5 things that you must do to get yourself on the right track with Facebook.
Create a Facebook page:
Facebook is the largest social media platform in the world with billions of active users. For dentists, it is easily one of the most important social media platforms to grow their practice. Every dentist needs a Facebook page to connect with their patients, prospects, and fans. Here is everything you need to know to make and optimize your Facebook page for your practice.
Building a Facebook page:
Setting up a Facebook page for your practice is a free and simple process. If you have just started, all you need to do is follow these four steps to create your Facebook dental page.
- Go to the Facebook page creation page. Choose the right option for your dental practice on that page.
- Enter your business category and contact information.
- Upload an appropriate profile picture and cover photo for your Facebook page.
- Add a short description of your practice
Optimize your page:
After setting up your practice Facebook page, you need to include all the elements and additional tips on the page to get the most out of it.
Verify your Facebook page:
Verification adds a small gray checkmark to your Facebook name. It tells people that you are an authentic business. It also improves your page ranking in Facebook search results.
Here’s how to verify your page:
- Go to Settings at the top of your page
- Click Page Verification from General
- Click ‘Verify this Page,’ and then click Get Started
- Click ‘Verify this Page with documents.’ You can also verify your page by entering your business phone number, your country, and language.
- Get a verification code by clicking Call Me Now
- Enter the verification code and click Continue
Fill out your About section:
Enter information about your practice in the About section of your Facebook page. Include your business contact number, address, website URL and business hours. Try to provide your location on Google Map if possible. This makes it easier for new patients to locate you.
Add a call to action:
The call to action button appears next to your page’s Like button. Facebook allows businesses to choose from a variety of call to action buttons, including options such as ‘Call now’ and ‘Book now.’ This makes it easier for prospects to call you directly from their mobile devices or schedule an appointment with a few clicks.
Post good content:
Posting quality content regularly is a challenging task and requires a lot of dedication. Facebook is a community-oriented platform where users will engage with valuable information if it is presented in an easy-to-digest manner.
Keep patients educated about dental health:
People appreciate posts that provide valuable information and tips on maintaining a healthy lifestyle. Engage your patients and prospects through education posts about dental health. Stir their interest through content that not only promotes your expertise but shows that you care about the overall well-being of your patients.
Post about your office team members:
Since Facebook is a social networking site, people love to connect with others and learn their personal bits of information. Try to share details about your practice, your dental office, and team members. Sharing posts about your team members remove patient’s anxiety and bring them closer to your practice.
Engage with fun facts:
Take the time to look for fun dental facts that will engage your followers. Content that put a smile on your patient’s face is also helpful in building loyalty. Sharing a fun dental fact, a quirky tip or anything that your patients find interesting compels them to share it with their own community and provides you the opportunity to reach to a wide range of audience and gain new patients. This can be an effective way to widen your customer base.
Set a posting schedule you can follow:
Following a posting schedule is easily said than done. Posting content regularly is important when it comes to engaging prospects on Facebook. As a dentist, your time is valuable. You will be busy helping your patients and running your practice. Make sure you plan a reasonable Facebook posting schedule and commit to it.
Showcase your services:
Don’t just ask people to buy your product or services on Facebook. Instead, show them the value your services have provided to patients. Promote and showcase your services by highlighting the people using it to show real-life results. Share about recently completed successful cases and post ‘before and after’ pictures, so that prospects can see your work. It is the best way to promote yourself on Facebook without pushing people away.
Promote your involvement in community events:
If you are doing some good work for your community, share it with your followers on Facebook. Let them know about your involvement in community events. It provides your patients and prospects an opportunity to connect with you through a common cause. You also build a good reputation when people see the work you do beyond your practice.
Run Facebook ads:
Facebook allows dentists to post highly targeted ads about their practice. Ads published on Facebook has the potential to reach thousands of active users. There are over 4 million advertisers currently cashing in on Facebook’s ad network to reach their target audience.
Facebook has access to personal information about users and knows more about them than any other social media network. They know their age, location, income, interests, family status, etc. which make Facebook ads highly successful.
To create successful ads on Facebook, make sure you follow these important steps.
Improve your message:
Before starting a Facebook ad campaign, be sure your content has an objective. Tailor your Facebook ads according to the interests of your target audience. Know who to target and what you have to say.
A Facebook ad campaign for a dental practice should focus on:
- Spreading awareness about your dental practice
- Showing potential patients what makes your practice unique from others
- Introducing a new dentist or another team member
- Talking about the value that your service provides to patients
- Highlighting the patient’s testimonials
- Promoting a specific dental procedure
- Sharing a business milestone
If you know the purpose of your ad, you will be in a better position to decide your target audience and what to say to convince people to take a specific action.
Improve your ad targeting:
After you know the purpose of your ad, it is time to decide your target audience. Target your ad to people who will likely resonate with the message and take action. The following tips will help you in targeting the right people to achieve your goals.
Target lookalike audience:
If building awareness about your dental practice is your goal, you might want to target an audience whose interests are similar to your current patient population.
Target current patients:
If your aim is to fill spots left open by last-minute cancellation, target your current patient population. Because they are more likely to respond to the ad, as they already know your practice’s culture. A better practice to lure patients into an appointment is by offering a discount or a free upgraded service to the first person who responds.
Target retired people:
If you are advertising dental savings plans, targeting retired people will be your first bet. These people no longer have any dental insurance and will likely take action
Retargeting:
If you want to get maximum people into your sales funnel, the best people to target are the ones who have been to your website. Target them with an ad that gives them a call to action to download free content or a free consult based on their interests they’ve shown on your website.
Improve your visuals:
Photos and videos engage and drive more traffic to your website and result in more actions. Once you know the purpose of your Facebook ad and your target audience, you can try different versions your copy and check which version looks best. This can be done by creating a split test in Facebook’s ad manager.
Split-testing ads is a powerful way to improve your results and lower your advertising costs. The split-testing ad makes it possible to know what words or visuals will resonate at a given time. To split-test an ad, you need to create an ad and duplicate it. Then you need to replace the text, image, or video, and submit it.
Create Facebook groups
Facebook groups are a great way for engaging your prospects and past patients. It also allows you to connect with peers, potential partners, and customers.
Create a private Facebook group for regular patients:
Create a private Facebook group and offer access to your patients as part of a program. Regular patients would like to work more closely with you and connect with the like-minded people in a similar position. People must buy and request to join.
Create a public Facebook group for subscribers:
Allow people to access this group by signing up to your newsletter or email list. Promote this group as much as possible to attract new people. It is important to engage the members regularly if you want to turn them into customers. Convince the members by showing you’re your work first hand. The people on your email list are considered a higher quality leads and are likely the prospects to take action.
Analyze the insights:
An important and powerful tool that allows you to measure the performance of your business page is Facebook Insights. Facebook analytics enable you to understand who your most engaged audience is and what type of content is driving the most traffic to your page. Unfortunately, most dentists overlook it because they don’t know which metrics they need to pay attention to.
To better understand Facebook insights, go to your dental page and click insights. You will end up on your dashboard with many sections. These sections include:
Overview:
It gives you a view of everything that has happened on your page in the last. The three important measures you should focus here are page likes, post reach, and engagement.
Source: Hootsuite
Visits:
This section allows you to see how many people are visiting your page and where they are coming from. The important metrics in this section are the Page and Tab visits and External Referrers.
Posts:
This section provides you data about your page followers and when they are online. It also helps you to analyze how your posts are performing based on average reach and engagement. Another important metric to focus on in this section is the Top posts from the pages you like. It is a great way to keep track of your competitors and how they are reaching the audience.
Source: Hootsuite
People:
This tab on your dashboard lets you get to know your audience better by looking at three important metrics. They include Your Fans (who is liking your page, their age, location, gender, language, etc.), People Reached, and People Engaged.
Facebook analytics tips:
Once you have a good understanding of Facebook page insights, these tips will help you get the most out of it.
- Check back often
- Download the Facebook Pages Manager app
- Request an easy-to-find page URL
- Update relevant info
- Download your data
These tips will allow you to track the success of your dental practice marketing on Facebook easily and efficiently.
ABM best practices for your SaaS business
In the consistently developing scene of B2B promoting, Account based Marketing (ABM) has arisen as a progressive power, furnishing associations with a key and customized way to deal with connecting high-esteem accounts. When marketers prioritized quality of leads over quantity, 73% of them reported a rise in average deal size specifically in ABM accounts. This exhaustive aid expects to dive deeply into the complexities of b2b ABM, covering all that from establishing the groundwork by understanding the essentials to executing demonstrated strategies and following an extensive ABM system. Whether you're in SaaS email marketing or other industries, the principles of ABM can be applied to enhance your approach and build meaningful connections with your target accounts. Understanding Account-based Marketing At its center, Account-based Marketing is an essential methodology that includes fitting promoting endeavors to explicit high-esteem accounts distinguished as ideal clients. This requests a consistent joint effort among Marketing and outreach groups to target and market straightforwardly to individual associations that align with the Ideal Client Profile (ICP). Three types of ABM: Coordinated (Key ABM): This approach targets solitary, high-esteem accounts with profoundly customized commitment, zeroing in on building profound associations with key leaders. The degree of customization in this kind of ABM framework is concentrated, requiring careful comprehension of the objective record's trouble spots and extraordinary difficulties. One-to-Few: Targets lower-level Accounts with comparable difficulties, considering productive customization of effort to shared qualities. While not quite so separately customized as balanced, this approach actually guarantees an elevated degree of personalization for improved significance. 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Implementing technical SEO for SaaS into your ABM strategy can enhance visibility and optimize engagement for targeted accounts. ABM Structure: Marketing Deals Arrangement: Guaranteeing a consistent change among Marketing and deals exercises is basic for ABM achievement. Settlement on asset allotment, jobs, obligations, and achievement measurements encourages compelling joint effort. Account Capability: The formation of an Ideal Client Profile (ICP) is a basic move toward distinguishing high-esteem accounts. Factors, for example, financials, versatility, and cutthroat scene add to compelling record capability. Go-to-Market Approach: Delineating the client excursion and deals process helps in recognizing touchpoints for customized commitment. Recognizing areas of progress adds to making a profoundly customized and significant purchasing experience. Utilizing Plan Information to Improve ABM: Utilizing plan information gives continuous experiences into client conduct, empowering associations to adjust methodologies given the most recent patterns and interests, particularly in SaaS account management. Adjusting Measurements to Partner Needs: Adjusting measurements to the needs of partners guarantees viable correspondence of the outcome of ABM programs. Getting continuous help turns out to be more feasible when the effect of ABM lines up with more extensive authoritative objectives. Conclusion: Account-based Marketing arises as a strong and key system for B2B associations looking to improve commitment with high-esteem accounts. Organizations can open the maximum capacity of customized Marketing by thoroughly figuring out the three mainstays of ABM, executing demonstrated strategies, and sticking to a very organized ABM structure. The essential mix of focusing on, satisfied customization and congruency guarantees a viable methodology, eventually prompting higher return on initial capital investment and expanded income. Embracing ABM isn't just a pattern in B2B Marketing but a need to remain ahead in the cutthroat scene and manufacture significant, enduring associations with key Accounts. When exploring ABM strategies, it's essential to consider collaborations with the best SEO SaaS companies for optimal results. ...
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A Guide To DTC Marketplaces
In today's dynamic and digitally-driven business landscape, the Direct-to-Consumer (DTC) model has revolutionized how brands connect with their customers. By eliminating intermediaries and selling directly to consumers through online platforms along with advanced DTC SEO Services, companies can establish stronger brand identities, engage with their target audiences more effectively, and gain valuable insights into consumer behavior. Marketing on DTC platforms is a unique art and science that involves understanding your audience, crafting compelling narratives, and leveraging your digital tools and strategies. This guide is designed to provide a comprehensive roadmap for DTC Paid Marketing Services. Whether you're a startup looking to disrupt an industry or an established brand seeking to enhance your online presence, the insights and strategies in this guide will help you harness the power of DTC platforms to drive growth, engage customers, and achieve long-term success in the digital age. Let’s commence! The Key Features Of DTC Platforms Direct-To-Consumer (DTC) platforms, often called DTC e-commerce platforms, are digital channels or online marketplaces where brands sell their products or services directly to consumers. DTC Paid Marketing have gained immense popularity recently as DTC platforms cut out intermediaries, such as traditional retailers, and enable brands to establish a direct relationship with their customers. Here's a closer look at what DTC platforms are and how they work: Key Characteristics of DTC Platforms: Online Storefronts : DTC platforms typically provide businesses with the tools to set up and manage their online storefronts. These digital storefronts are the primary interface between the brand and its customers. Direct Sales : The hallmark of DTC platforms is that they facilitate direct sales from the brand to the end consumer. Customers can purchase products or services directly from the brand's website or platform without intermediaries. Brand Control: DTC platforms grant brands greater control over their messaging, pricing, and customer experience. This control allows brands to build and reinforce their unique identities and values. Data Insights: Brands that use DTC platforms have access to valuable data and analytics about their customers. This data includes purchasing behavior, preferences, and demographics, which can inform DTC Performance Marketing strategies and product development. Examples of DTC Platforms 1. Shopify Shopify is one of the most renowned and widely used DTC Services For Digital eCommerce platforms. It empowers businesses of all sizes to establish and manage their online stores easily. With a user-friendly interface and a vast ecosystem of customizable templates, Shopify provides businesses with the tools to create visually appealing and functional online storefronts. Key Features Customizable templates and themes. Seamless payment processing options. Extensive app store for adding functionalities. Multichannel selling capabilities. Pros : Accessibility and user-friendliness. A plethora of apps and themes for customization. Robust support and community. Cons Transaction fees for some payment gateways. Costs can accumulate with third-party app subscriptions. 2. WooCommerce WooCommerce is a powerful DTC platform that operates as a plugin for WordPress, making it an attractive choice for businesses already using WordPress websites. It provides flexibility and customization options for businesses selling directly to consumers through their WordPress-based sites. Key Features Seamless integration with WordPress websites. Extensive customization through themes and plugins. Wide range of payment and shipping options. Strong DTC SEO Service capabilities. Pros Scalability and adaptability for various business sizes. Active developer community for support and customization. Integration with WordPress for content-rich websites. Cons Requires technical knowledge for setup and maintenance. Costs can increase with premium plugins and hosting. 3. BigCommerce BigCommerce is recognized for its scalable DTC platform, making it suitable for small startups and enterprises. DTC eCommerce Services offer advanced e-commerce features that empower brands to expand their reach and customize their online stores extensively. Key Features Advanced DTC SEO Service tools and multichannel selling capabilities. User-friendly drag-and-drop website builder. Secure and reliable hosting. Scalability for businesses of all sizes. Pros Robust out-of-the-box features. Ideal for larger e-commerce businesses. Strong security and reliability. Cons Costs may be prohibitive for small startups. A limited selection of free themes compared to some competitors. 4. Magento Magento, now owned by Adobe, is an open-source DTC platform highly favored by larger enterprises with complex e-commerce needs. It offers unparalleled customization options and is renowned for its flexibility. Key Features Open-source for unlimited customization. Extensive ecosystem of extensions and integrations. Suitable for B2B and international e-commerce. Pros Unmatched customization possibilities. Excellent for B2B and international operations. Strong performance and scalability. Cons Steeper learning curve, often requiring specialized expertise. The high total cost of ownership, particularly for the Enterprise edition. 5. Wix eCommerce Wix eCommerce is known for its user-friendly approach to DTC Services For Digital eCommerce. It offers a drag-and-drop website builder, making it a great choice for small and medium-sized businesses looking to establish their online presence quickly. Key Features User-friendly website builder with AI-driven design assistance. A wide selection of e-commerce templates. Integration with various payment gateways. Pros Easy setup and intuitive design tools. AI-powered features for design and Direct To Consumer (DTC) Paid Marketing Services. Affordable pricing, including a free plan. Cons Limited scalability for larger enterprises. Transaction fees for certain plans. What is DTC Marketing? DTC Marketing, or DTC performance marketing, is a business approach where brands or manufacturers sell their products directly to end consumers without the involvement of third-party retailers or wholesalers. This marketing strategy encompasses various key elements: Inventory Management: DTC brands take full control of their product stock levels. When customers place orders, the brand manages inventory, sorting, packaging, and shipping the products. Sourcing and Delivery : DTC eliminates relying on third parties to source raw materials or deliver finished goods. Brands have a direct hand in the entire production and distribution process. Direct Communication : DTC brands directly engage with customers through various channels such as websites, social media, email marketing, and customer support. This direct communication allows brands to build and maintain strong customer relationships and gather valuable insights into consumers' preferences and behavior. Fulfillment Experience : DTC brands completely control the fulfillment experience, ensuring that orders are processed efficiently and delivered promptly to customers. DTC Performance Marketing has witnessed significant growth and relevance in the current economy for several reasons: Enhanced Customer Engagement: Direct To Consumer (DTC) Paid Marketing Services brings brands closer to their customers, fostering direct interactions. This closeness strengthens brand-consumer relationships and fosters trust. Data-Driven Insights: By selling directly to consumers, brands access valuable customer data, including demographics, purchasing habits, and feedback. This data-driven approach allows for more personalized marketing strategies and product development. Adaptation to Digital Trends: DTC is well-suited to the current scene, where online shopping and e-commerce have become increasingly dominant. Brands can leverage online platforms and social media to reach a wider audience and engage with potential customers directly. DTC Marketplaces vs. E-commerce Platforms The pandemic brought about a surge in e-commerce and DTC sales, reshaping the retail landscape. Today, businesses no longer question the significance of DTC Services For Digital eCommerce; they recognize that the immediacy and convenience of e-commerce are the future of retail. The question that arises first is: where to sell your product? Marketplaces or websites? Let’s decode this step by step: E-commerce Platforms Selling on an e-commerce website entails using online shopping platforms like Shopify or Magento to build and maintain your digital store. You have full creative control over your website's design, functionality, and navigation. This autonomy allows you to curate, stock, and design your online store to reflect your brand's identity effectively. You can regularly update your site based on customer feedback, using user-friendly templates and design tools for ongoing customization. One significant advantage is the ownership of customer data. By selling through your website, you retain valuable customer information, including purchase history and preferences. This data fuels more targeted DTC Paid Marketing and merchandising efforts and encourages repeat purchases. Additionally, there are no third-party seller fees to factor into your operational costs, unlike Direct To Consumer Marketplaces Services, where you may incur storage, shipping, and selling fees. Furthermore, an owned website offers less visibility to competitors, as customers landing on your site primarily seek your products, reducing the distraction of comparing similar products and brands. DTC Marketplaces In contrast, DTC marketplaces like Amazon, eBay, or Etsy enable retailers to sell their products through third-party platforms. While they offer less operational and creative control over your brand's presentation, they come with benefits. One major advantage of Direct To Consumer Marketplaces Services is the built-in audience. With millions of shoppers already using these platforms, your products gain immediate exposure without the need to build a specific audience from scratch. However, this increased visibility also means more competition, requiring a focus on high-quality product descriptions, images, competitive pricing, and efficient shipping. Marketplaces also handle customer service issues, from order placement to shipping and returns, alleviating the burden of customer support. However, you are responsible for managing customer inquiries and complaints on your website. Many marketplaces provide seller tools designed to facilitate sales and growth, although these tools may be limited, and you won't have access to all customer data retained by the platform. Additionally, the convenience of one-stop shopping on marketplaces appeals to consumers who can purchase items from different categories in one place, often with low-cost or zero-cost shipping, making checkout a breeze but intensifying competition. Choosing between DTC Marketplaces and E-commerce Platforms depends on your business's needs and goals. E-commerce platforms offer creative control and ownership of customer data, while DTC marketplaces provide built-in audiences and customer service assistance. To make an informed decision, it's essential to weigh the unique features and benefits of each approach in alignment with your business strategy. Begin DTC Journey With Saffron Edge The landscape of DTC Paid Marketing is dynamic and ever-evolving, and with the right strategies and support, your brand can achieve new heights of success. Saffron Edge brings a wealth of experience and expertise, guiding you through the intricacies of Direct-to-consumer (DTC) paid marketing services with a clear focus on your brand's unique identity and objectives. Our mission is to empower you to harness the full potential of DTC platforms, forging direct connections with your customers and crafting compelling narratives that resonate. We offer Direct-to-consumer marketplaces services to the clients for better business results. The world of DTC marketing is thrilling, filled with opportunities to engage, inspire, and delight your customers. It's a journey of continuous learning and evolution. With Saffron Edge as your trusted partner, you can navigate this exciting landscape, building lasting relationships with your customers and driving growth that knows no bounds. ...
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Tips for Brick-and-Mortar Retailers to Improve Revenue Amidst COVID-19
The arrival of COVID-19 has made all the predictions regarding 2020 go astray. All the businesses that were expecting growth and profit during 2020 have to come up with new survival strategies since COVID-19 has changed many things for most of the industries. You will be surprised to know that about 60% of the businesses from all over the world have been closed because of COVID-19 and this number is going to keep on increasing. Although each and every type of industry has been affected because of COVID-19, the one particular sector that has been affected the most because of the arrival of the virus is the retail sector or what people call as brick and mortar retailers. If you are running a similar kind of store and finding it difficult to keep your business alive then it's high time to come up with new strategies in order to improve revenues. The year 2020 might have turned out to be a big opportunity for online businesses but the same year has turned out to be a nightmare for brick and mortar retailers. But in order to make things easy for you, in this blog post, we will not only discuss possible solutions for retail stores to improve their revenue but also go through the current situations and look at the most common issues. The effects of COVID-19 on the retail sector When the dust will settle and COVID-19 will be gone completely, a new normal will arrive in the market and this new normal will include drastically changed human behavior and habits. One such change in human behavior and habit will be a shift from impulse buying to planned purchase. Window shopping will keep on decreasing and this will lead to reduced sales in retail shops. Another trend that you will see on the rise is crisis spending where customers will be restricted to purchase only essential products because of the economic slowdown. The crisis spending will continue to be a part of the consumer habit even after the end of the virus. Another change that we are currently encountering is focused on individualism. For example, you will see that there is a sudden decrease in the demand for group items since gathering is being completely avoided. Tips for improving revenue amidst COVID-19 Just because the current situation is tough and you will have to go through many changes, this doesn’t mean that you should also belong to the 60% of the business mentioned at the outset of the article. There are many retail shops out there that are still surviving and making improvements to their overall revenue. Source: Unsplash Here are some of the tips that you can use in order to improve revenue amidst COVID-19 Increase customer engagement via various mediums If you are running a retail store then you must be aware of the fact that only 20% of your customers produce 80% of your revenue. Since these customers will always remain important for the survival and growth of your business, it is crucial for you to pay special attention to these customers, especially during the current situation. The loyalty of these customers will keep your retail store alive during the pandemic and this is why you can’t ignore them. Whether it is emails, blogs, articles, or newsletters, you will have to use all the mediums possible in order to stay connected with these customers as they should be your main focus, especially when you are struggling to survive. If you succeed in illustrating that you are there for your loyal customers during a tough time, you will be able to nurture your loyal customers. Identify your loyal customers and start making changes to your current strategy. You can follow down on the path of focusing your investment towards marketing efforts and build a presence online. This will help your customers connect with you more easily and you will be able to boost engagement. It will also help you target new customers who are looking for viable options. Localizing your digital marketing strategies will enhance the chances of people finding you and it will eventually bring in business. Leveraging social media Social media engagement has increased multifold over this past year. If you own a brick and mortar retail business, it becomes essential for you to garner an audience for yourself. You can also leverage the platforms in educating the masses about latest trends that you follow or the sanitization process you use to keep you customers safe and whatnot. If you are having trouble bringing in business, do not get disheartened and work towards building a brand. You need to think long-term and set up a digital base for yourself. No matter how local your brand is, you would need to establish a presence digitally to survive what this pandemic has brought on you. Gift cards This might look like a marketing tip from the 90s but you should know that it works really well even during the current situation. Gift cards provide all the different types of retailers with an immediate injection of cash and in addition to this, it also improves repeat purchases among customers as well. You should know that gift cards are an amazing way to stay in front of the audience and it can also be helpful in acquiring new customers as well. Even during the current situation, you can easily send digital gift cards to all your customers and make them feel special. But your digital gift cards shouldn’t be limited to your customers only as you can use them even for your prospects. Enhance your digital presence by structuring your messages The importance of messaging has increased by many folds just because of the current situation. All the firms out there now need to be more sensitive when it comes down to customer’s needs and this can only be done when firms will start reworking their marketing and advertising strategies. If you were running a campaign that included the gathering of people, you will need to make some changes to those campaigns as you will need to show the reality of the current situation through your marketing campaigns. You can’t keep using the same marketing campaign if it doesn’t fit according to the current situation. But this doesn’t mean that you will have to completely change your core branding message as all that you will need to do is to make sure that your campaigns fit like a glove in the current situation. Instead of being opportunistic, you will have to stay authentic during these tough times. Common and regular mistakes in your marketing campaign will mean that customers are less likely to interact with your company. This would be the best time to invest in making your marketing efforts more aligned. You can even get your digital marketing outsourced to save up on the extra expenditure. Working on shipping cost If you are planning for any type of cost-cutting then you should consider your shipping department for such a purpose. If possible, you should start looking for fulfilling your orders manually and you should never forget including local shipping features. If the customers that you are serving are close to your firm then you can offer them a local delivery option in which the local rates will be applied to selected zones. You will have to align the shipping cost according to the current situation. The NEED to move online You should know that because of the shift in consumer behavior during the lockdown, most of the consumers have moved online to purchase goods. There are many countries out there that are still going in for a lockdown because of the second wave of the coronavirus and this will further fuel the growth of online usage. Even people who restricted digital platforms in the past are now moving to it because they have no other options. When the dust settles, people will get into the new normal, the usage of the online platform will keep on increasing. Because of this you will have to shift to the online platform and it doesn't mean complete closure of your brick and mortar shop, it just means having another platform for the consumers to buy your goods. You can simply start by choosing a website developing company and get your website built in a professional manner. There are maximum chances that the website developing company may provide SEO services through which you will be able to rank up in the search results and this will further boost your digital presence. Soon after the shift to the digital platform, you will witness a robust growth in your revenue. Get ready for the new normal because even after the end of the pandemic as consumer behavior and habit will continue to evolve. Now, if you are ready to step ahead and evolve with them, connect with Saffron Edge now! ...
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