84% of shares happen via dark social - Did you check your metrics in 2020?
Jun 29, 2020
Jun 29, 2020
10 min read
10 min read
Table of contents
- What is Dark Social?
- The Use Of Dark Social Is Increasing
- What’s the reason behind people making a shift to dark social?
- The presidential election incident of 2016
- A $5 billion lawsuit for tracking users in incognito by Google
- Cambridge Analytica Case
- Dark social is omnipresent
- What does it mean for marketers?
Among all the major trends that have emerged in the past 12–18 months on the online platform, the dark social media tops the list. When you hear the word dark social for the first time, it sounds like some illegal activity on the digital platform but in reality, it is a golden opportunity for all the online marketers out there since many people are not aware of the details of dark social media, they are not able to capitalize on it.
With dark social giving multiple opportunities for digital marketers and with 84% of outbound share happening through dark social media, you should never overlook it and make it work in favour of your company.
What is Dark Social?
In layman language, dark social is the entire sharing that can never be tracked or we can say the stuff that web analytics platforms fail to pick. For example, you saw a post on a social media site with the title ‘Gain 10 kgs in just three weeks’ and you thought that it will be useful for your friend Daniel. You will then share the link of the article through Whatsapp and then Daniel will share the same link in his family group. Well, all the people involved in this type of sharing are unknowingly participating in the dark social media practice.
The Use Of Dark Social Is Increasing
Millions of people are practising the same type of sharing activity on an everyday basis and that’s why it is only going to grow in the future. If you will include all the top five messaging apps then they will account for almost 5 billion active users and that too, every month. This type of gigantic number has provided practices like dark social to thrive in the best possible way. This number will become more enticing for dark social media when you consider the fact that around 63% of the consumers from all around the world prefer sharing information through private messaging platforms.
The numbers will become more interesting when you will look at the drop in the interactions of Facebook as they went down from 30 billion during the 1st quarter of 2017 to below 13 billion dollars during the 2nd quarter of 2018. And there is no doubt where the missing interaction is going as the portion of dark share in the overall sharing is increasing.
But since this type of sharing is completely private, it becomes hard for any type of web analytics platform to track it. This is the main reason why no social media platform knows how big the dark social media coverage is in the overall social media sharing.
What’s the reason behind people making a shift to dark social?
There is no simple answer to this question but when we will go through the recent trends then the shift of people to dark social and its rise will start making sense.
The presidential election incident of 2016
One of the biggest reasons is people in 2020 trust social sharing less in comparison to dark social. The presidential election of the US in the year 2016 witnessed an influx of ‘fake news’ and because of this, people started losing trust on social networks.
There was also an article published on BBC with the title ‘Fake news becomes the news’ during the US presidential election 2016. From US elections being rigged to Vox calling Facebook for taking responsibility for the fake news, there were many incidents that made people lose trust on social networks.
A $5 billion lawsuit for tracking users in incognito by Google
Just when people thought that incognito mode is the safest mode to browse information, Google was accused of tracking users’ data in the incognito mode of Chrome and a lawsuit of $5 billion was filed on June 11, 2020. According to the reports of the New York Times, Google tracked the browsing history of its users even when they turned incognito in Chrome. Even this incident will lead to the shift of people from social networking sharing to dark social.
Cambridge Analytica Case
The Cambridge Analytica data leak case was among one of the biggest unauthorized data sharing by Facebook and it shook the whole world in the year 2018. In this incident, the private information of millions of users was compromised and this led to several changes in the privacy policy of all the websites out there on the online platform.
All these incidents combined will start making sense for the increase in dark social media and people turning to dark social marketing. There is nothing in saying that private is the new trend when it comes to sharing information in the digital world.
Dark social is omnipresent
From the past 1.5 years, a large chunk of response to dark social shares is coming from smartphones only. This shows that dark social is not limited to only one or two devices, rather, it can be considered omnipresent on all the devices. The rise in the response to dark social media from mobile phones can be estimated from the data published by RadiumOne. It shows that the click backs coming from mobile devices have increased from 53 percent in August 2014 to 62 percent in February 2016. And the remaining 38 percent of click backs are coming from desktops.
What does it mean for marketers?
By using the easy process of deduction, digital marketers practicing social media marketing can track campaigns as dark social. By spending time and effort on Google Analytics, you will need to consider the total direct traffic and then you will have to take the deduction. By going to the bottom of your overall data, you will get the real opportunity created by dark social. And by making the deductions, you will be able to see whether your most valuable content is being shared through dark social media or not, and then you can work accordingly.
If you will have proper knowledge of which type of content is being shared on dark social then you will be able to optimize your content strategy accordingly and get expected results from your efforts. But you will need to make sure that this strategy is properly incorporated in both your dark social marketing and overall social media marketing strategy.
With private becoming the new trend while sharing and with incidents making people lose trust in social networks, the current conditions are perfect for the proliferation of dark social networks. Instead of being surprised because of people flocking to dark social, you should better be prepared for it and make things work in favour of your overall marketing strategy.
We have a dedicated team that consists of experienced content creators, social media strategist, social community managers will help your social profile go viral. Contact Us!
Key tips for Direct To Consumer Brands to enhance Customer Retention and CRM
High customer retention can be very beneficial for direct-to-consumer brands. It can dramatically boost their customer acquisition and sales. However, a company can gain a high revenue or sales with a smaller customer base too. So, they don't necessarily have to expand their client base. Direct-to-consumer brands can have a relatively smaller audience base, but they may have dedicated customers who frequently purchase goods and services from them. You may have come across the fact that reaching out to existing customers is way easier and cost-effective than acquiring new ones. Well, client acquisition is a costly process that requires a lavish amount of marketing spend. Source: Pexels On the other hand, having repeat customers can allow your brand to earn more, get more customers via word of mouth, increase the credibility of its products, and much more. DTC businesses are known for their personalized services, and consumers love that! According to a study, 77% of the customers choose brands that offer a personalized experience or service. Another study highlighted how 75% of the customers trust purchase recommendations when those suggestions are personalized as per their needs. The American multinational corporation "Nike" followed a strategy to increase their personalization within their offerings. They wanted to strengthen their customer relationship and wanted to make better-localized inventory/demand predictions. According to their annual report of 2019, their direct sales were increased by 35%. The direct business channel had outperformed all the other channels; it contributed 32% to Nike's total annual revenue. Thus, DTC sales were quite critical for Nike's future growth. However, this was not possible without effective CRM tactics and client retention strategies. As a DTC brand, your business should be aware of such techniques as they help you grow your business massively. Let’s look into the essential tips to help your DTC brand boost its customer retention and CRM. Tips For DTC Businesses To Improve Their Customer Retention And CRM 1. Direct To Consumer BrandsShould Measure Some Key Metrics To improve your customer relations and client retention, you need to measure your metrics. To analyze your metrics, you need to collect an ample amount of consumer data. It will help you in understanding the true impact of your business. There are a few standard metrics that you should analyze, like your brand's repeat purchase rate. What is the retention rate on your bring-back campaigns? What is the return rate on your email campaigns, discount offers, etc.? Has your Average Order Value or AOV increased? Are there any specific months where your sales rise? Are you tracking your profitability? What kind of CLV or average customer lifecycle does your brand have? You must evaluate these figures to know the present state of your business. These figures will help your team fine-tune its customer retention tactics. 2. Ensure A Consistent And Custom User Engagement Not all first-time purchasers return to a DTC store; the reason might be a lack of trust, interest, or relevance. Hence, when a new customer places an order, your company should present a post-sales campaign to encourage repeat sales. In this way, the customer will interact with your brand more than once. It will induce credibility, trust, and relevance. If you can customize these campaigns according to various customer personas, then you can maximize your sales. We have mentioned some campaigns that you can tailor according to consumer persona. User data-based campaigns One of the most effective ways to send personalized messages to your consumers is by using consumer data. You can develop targeted campaigns based on their activities that trigger their purchase decisions. For instance, to reduce cart abandonment rates, you can send personalized email campaigns that offer a 5-10% discount on the same day. Consumer history-based campaigns A great way to use consumer data to boost customer retention is by using their data from previous purchase history. For example, if a consumer buys a gaming PC, you can target them with a game controller that enables them to elevate their gaming experience. You can advertise the gaming controller via re-engagement email or push notification. Use other channels to uplift customer retention Today, consumers are always on the internet and access the internet through various mediums. They don't like to wait and repel irrelevant messages. Thus, a DTC brand needs to engage its customers on the most active channels. Once they do that, they can ease out communication and reduce any form of delay. So look for active channels through which you can boost engagement. 3. DTC Businesses Should Explore New Digital Channels One area where several DTC brands fail to impress their audiences is real-life customer experiences. If your brand offers cosmetics, sportswear, eyewear, tea, etc., you might struggle to deliver a real-life customer experience. However, many DTC businesses are generating more revenues via online platforms than their brick-and-mortar retail stores nowadays. With O2O commerce, offline, physical stores can allow their consumers to shop directly from their homes. Source: Unsplash Another great marketing strategy for the DTC brand is conversational commerce. Today, businesses use Whatsapp, Facebook messenger, etc., to interact with their consumers. The cross-platform instant messaging app "Whatsapp" has 2 billion monthly active users, which offers features like "Whatsapp for business." Therefore, direct-to-consumer companies can use these apps for interaction where their customers spend most of their time. 4. Encourage Customers To Place Reorders Your business can leverage omnichannel marketing strategies to encourage customers to make repeat orders. You must use omnichannel marketing strategies if your products are perishable. Perishable products include coffee beans, tea leaves, food items, sport or health supplements, etc. These products have a limited shelf life, due to which you get the opportunity to encourage them to buy from your brand if they want to restock their supply. All proactive DTC brands use customized campaigns to trigger purchase emotions among their customers. You may have seen DTC brands sending a 15-day reminder or a one-week reminder to remind their customers to refill their supplies before it ends. Source: Unsplash 5. Be Data-Driven, Test Your Campaigns! While doubling your efforts on various types of marketing campaigns, you must not ignore the effectiveness of these campaigns. To judge that, you need to evaluate them through a testing process. When you incorporate a testing phase, you will eliminate intuition-led tactics and derive data-driven strategies. Even if you want to enhance your repeat purchase rate via email marketing or push notification, you need to test them to get the best results. Successful DTC businesses a/b test their campaigns to analyze which type of campaign is most appealing to their customers. During the testing phase, you can add customer funnels to figure out areas that act as a point of friction. You can then eliminate those areas to get your desired results. For instance, a low CTR rate in an email campaign may signify that a customer isn't satisfied with your content or email design. Takeaways To deduce customer retention to its simplest form, we can say that it's all about making a customer's shopping experience more engaging or enjoyable. All Direct to Consumer brands should focus on making their clients feel valued. The strategies mentioned above can help your brand achieve a high customer retention rate and a better customer relationship. If you are a DTC brand looking to uplift its growth, ROI, customer retention, or client acquisition, get in touch with our experts to know more! ...
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How to Use SEO Audit Report for Mobile Responsiveness
We live in an era where Google has empowered a staggering 4.68 billion mobile phone users to swiftly and conveniently access answers to their inquiries. The mobile-first indexing update stands as a significant leap in user experience. While this transformation has undoubtedly enriched the search journey for individuals, its ripple effect has left numerous websites grappling with dwindling SERP rankings and a slump in traffic. This juncture reveals the profound influence Google wields over the online search landscape, compelling websites to embrace mobile-first strategies to reclaim their coveted SERP positions promptly. Navigating this landscape with finesse necessitates a meticulous mobile SEO audit to ensure a seamless upgrade process, safeguarding both user satisfaction and search visibility. In this article, we unravel the essence of utilizing an SEO audit report as your compass toward achieving impeccable mobile responsiveness. What is Mobile Indexing? Simply put, websites possessing a mobile-optimized interface are accorded priority in the indexing process, leading to higher rankings within the Search Engine Result Pages (SERPs) compared to their non-mobile-optimized counterparts. This strategic shift was implemented to enhance the accessibility of online searches for a substantial portion of the user base, which constitutes approximately 55% of the audience. Prior to this update, Google's search result rankings were predominantly influenced by the desktop versions of websites. However, this approach posed challenges to user experience, as desktop-friendly sites often struggled to adapt seamlessly to the intricacies of smaller screen dimensions inherent in mobile devices. Furthermore, Google's objective revolved around expediting webpage loading times on mobile devices while concurrently delivering prompt and pertinent search outcomes. Consequently, in 2018, the company introduced the mobile-first indexing paradigm after an extensive period of meticulous experimentation spanning eighteen months. Why Do You Need to Optimise for Mobiles? Responsiveness signifies the capacity of a website to dynamically adapt its design, content presentation, and interactive features in correspondence with the specific device and browser through which a user accesses it. This imperative entails ensuring that your website maintains an appealing appearance and seamless functionality across a diverse range of devices, encompassing desktop computers to handheld smartphones. The significance of responsiveness within the realm of Search Engine Optimization (SEO) arises from its multifaceted benefits, which contribute to enhancing user engagement, content, and overall browsing experience. Possessing a responsive design can curtail a website’s bounce rate– the rate at which visitors swiftly exit a site after a cursory visit– while concurrently extending the duration of user interaction, as measured by dwell time. Additionally, implementing responsive design mitigates the potential occurrence of duplicate content issues and canonical conflicts that may arise when distinct versions of a website are created for various devices. A paramount advantage of embracing responsiveness pertains to aligning with Google's mobile-first indexing strategy. This entails prioritizing the mobile version of a website for indexing and ranking, which is in alignment with the prevailing user trends where mobile devices constitute a substantial portion of online access. This synchronization bolsters a website's discoverability and visibility on search engine result pages. These outcomes precipitated by responsiveness are key indicators that search engines, including Google, employ to assess the caliber and relevance of a website. As such, responsiveness stands as an integral facet of SEO strategy, promoting improved user experiences while bolstering a website's standing in the digital landscape. How to Audit Your Website for Mobile SEO Friendliness? A comprehensive mobile SEO audit is essential for ensuring that your website is optimized for mobile devices, enhancing user experience and search engine rankings. Follow these detailed steps to conduct an effective audit: Certainly, let's delve deeper into each section of the mobile SEO audit: Step 1: Adopt a Responsive Website DesignA responsive website design is foundational for catering to the diverse range of devices users employ to access your site. When users interact with your website, regardless of the device they use, a responsive design ensures an optimal viewing experience. This is achieved through:1. Fluid Grids: Responsive designs employ fluid grids that adapt to different screen sizes. Elements on the page adjust proportionally, maintaining readability and usability.2. Flexible Images: Images are coded to scale appropriately without distortion or loss of quality. This prevents oversized images on smaller screens and ensures a visually appealing experience.3. Media Queries: CSS media queries are used to apply specific styles based on the user's device characteristics, such as screen width. This ensures that your website's layout remains coherent across different devices. Step 2: Improve Loading SpeedMobile users have a lower tolerance for slow-loading websites. Enhancing loading speed involves a combination of optimizations:1. Image Compression: Large images can significantly slow down your website. Compress images without compromising quality to reduce loading times.2. Minimize Redirects: Excessive redirects can delay page loading. Minimize them to ensure a smoother browsing experience.3. Browser Caching: Leverage browser caching to store frequently accessed resources locally, reducing the need for repeated downloads and improving loading speed. Step 3: Check "Mobile Usability" in Google Search ConsoleGoogle Search Console provides insights into how Google views your website in terms of mobile usability:1. Crawl Data: Understand when Google last crawled your site and its mobile-friendliness status. Ensure that Google is regularly crawling your mobile site.2. Usability Issues: Identify specific issues affecting mobile usability. Common issues include touch elements being too close together, font sizes being too small, and viewport settings.3. Dynamic Designs: For websites with dynamic designs, create XML sitemaps for mobile URLs. This helps Google index and rank your mobile content accurately. Step 4: Craft Knowledge-Enriched ContentContent optimization remains pivotal, especially for mobile audiences:1. Keyword Relevance: Research and integrate current, relevant keywords that resonate with your target audience.2. Readability Enhancement: Improve readability by using concise sentences, shorter paragraphs, and bullet points. Ensure that content is scannable and easy to grasp on smaller screens.3. Meta Descriptions and Titles: Create meta descriptions and titles that are compelling and fit within character limits. This prevents truncation in search results. Step 5: Utilize Mobile-Friendliness Checker ToolsMobile-friendliness checker tools validate your optimization efforts:1. Mobile-Friendly Test: Google's Mobile-Friendly Test assesses whether your website meets Google's mobile standards. It provides a visual representation of how your site appears on mobile devices.2. Mobile Friendliness Checker: Other online tools offer similar assessments, helping you gauge your site's mobile compatibility across different platforms. Step 6: Analyze Mobile Traffic via Google AnalyticsGoogle Analytics aids in understanding your mobile audience's behavior:1. Mobile Audience Insights: Under the Audience section, explore the "Mobile" subsection. Analyze metrics such as device preferences, bounce rates, and session durations specific to mobile users.2. User Behavior: Identify how mobile users navigate your site. Examine popular landing pages, exit pages, and user flow to pinpoint areas for improvement. Meticulous planning can ensure that your website provides a seamless and engaging experience for mobile users, resulting in improved search rankings, user satisfaction, and overall website performance. How to Test Your Site's Responsiveness Manually Manually testing your site's responsiveness involves using your browser's developer tools: Browser Developer Mode: Open your website in Chrome or other browsers and right-click to select "Inspect." Within the developer tools, locate the Toggle device toolbar icon. This feature allows you to emulate different devices and browsers to observe how your site adapts. You can customize settings like screen resolution, orientation, zoom level, and network conditions to assess responsiveness accurately. Responsive Mode: Alternatively, many browsers offer a "Responsive" mode within the developer tools. This mode enables you to adjust the browser window's size by dragging its corners. As you resize the window, your site's responsiveness changes in real-time, letting you see how elements reposition and adjust dynamically. How to Test Your Site's Responsiveness with Online Tools For more comprehensive testing, consider utilizing online tools: Google's Mobile-Friendly Test: This tool, provided by Google, evaluates whether your site meets their criteria for mobile-friendliness. It assesses responsiveness and offers suggestions to enhance your site's performance on mobile devices. Responsive Design Checker: By inputting your website's URL, this tool generates previews of how your site appears on various screen sizes and orientations. It provides a quick overview of your site's adaptability to different devices. BrowserStack: Offering an extensive range of real devices and browsers, BrowserStack facilitates thorough testing. With options for live, automated, and visual testing, you can evaluate your site's responsiveness across a wide spectrum of configurations. How to Test Your Site's Responsiveness with Plugins and Extensions Streamline testing using browser plugins and extensions: Responsive Web Design Tester: Available for Chrome and Firefox, this extension simplifies testing by enabling quick checks on different devices and browsers. It's a practical way to assess your site's behavior without extensively altering device settings. WPtouch: If your site runs on WordPress, the WPtouch plugin is beneficial. It creates a mobile-friendly version of your site that maintains your branding and theme while delivering a smoother experience on mobile devices. Responsive Checker: This Chrome and Edge extension facilitates efficient testing by allowing you to simultaneously view your site on multiple devices and browsers. You can manipulate screen size, resolution, and orientation settings for each simulated device. How to Improve Your Site's Responsiveness Enhance your site's responsiveness with strategic measures: Responsive Frameworks or Templates: Leverage responsive frameworks like Bootstrap or Foundation, or opt for responsive WordPress themes. These options automatically adjust your site's layout and design elements to ensure compatibility with various screen sizes and resolutions. Media Queries and Breakpoints: Utilize CSS media queries and breakpoints to tailor your site's appearance and functionality based on different screen widths. This approach ensures that your content remains visually appealing and usable across devices. Relative Units and Flexible Grids: Implement relative units like percentages and flexible grids to maintain proportionate scaling of elements. This prevents issues like overcrowding or excessive white space on smaller screens. Responsive Images and Videos: Opt for responsive images and videos that adapt to different device and browser dimensions. This approach optimizes loading times and prevents content from overwhelming the user interface. Compatible Fonts and Icons: Choose web fonts and icons that are compatible with a variety of devices and browsers. Prioritize options that load quickly and consistently, contributing to a seamless browsing experience. How to Monitor Your Site's Responsiveness Continuously assess and enhance responsiveness through ongoing monitoring: Analytics Tools: Utilize platforms like Google Analytics to track essential metrics such as sessions, bounce rates, page load times, conversions, and revenue across various devices and browsers. This data helps you understand user behavior and optimize accordingly. SEO Tools: Employ tools like Google Search Console to monitor your site's performance in terms of rankings and visibility on different devices and browsers. This information guides your efforts in staying aligned with SEO requirements. User Feedback: Collect user feedback through surveys or comments to gain insights into how users perceive your site's responsiveness. This firsthand input highlights areas where improvements can be made to enhance the user experience. What’s In It For You? The rise of mobile-first indexing by search engines like Google has transformed the way websites are ranked and discovered, making it crucial for businesses to adapt and thrive in this mobile-centric world. As you navigate the intricacies of mobile SEO, remember that the journey towards impeccable mobile responsiveness is not only about improving your site's search engine rankings, but also about delivering an exceptional user experience that keeps visitors engaged and satisfied. At Saffron Edge, we understand the paramount importance of this transformation. We recognize that achieving mobile-friendliness is not just a checkbox item; it's a holistic process that requires meticulous planning, strategic execution, and ongoing optimization. Our dedication to excellence sets us apart. With a team of seasoned SEO experts who are well-versed in the nuances of mobile optimization, we are committed to providing tailored solutions that align with the unique needs of your business. But we don't stop at promises – we offer concrete results. Our free website audit is your first step towards uncovering the potential areas of improvement for your site's mobile responsiveness. We dive deep into the intricacies of your website, identifying opportunities to enhance loading speed, optimize content, and create a seamless user experience across devices. Our audit serves as a roadmap for your mobile SEO journey, guiding you toward higher search engine rankings, increased user engagement, and improved conversion rates. What sets Saffron Edge apart is our comprehensive approach. We offer technical expertise and a strategic partnership that empowers you to stay ahead in the competitive digital landscape. Our services are rooted in data-driven insights, industry best practices, and a commitment to excellence beyond the audit. From responsive design implementations to performance enhancements, we ensure that your website not only meets today's standards but also remains adaptable to the changes of tomorrow. In a world where mobile devices are the gateway to your audience, Saffron Edge is your gateway to success. Let us guide you towards a brighter future. ...
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5 Dental Marketing Tips That Make You Stand Out From Your Competition
With approximately 7 per cent of daily Google queries being health-related, it's easy to understand why using the internet to promote your dental practice is a must for lead generation and brand-building. With so many marketing avenues to choose from, there are a few tried and tested strategies you should focus on to grow your business? Let's look at five pro marketing tips that will help your dental practice stand out from your competition. 1. Content Marketing Your target audience is searching for solutions to their dental issues online. The best way to find them is to position yourself as an authority and offer them the answers that they seek. Gone are the days, when setting up a website with a few pages describing in detail about your business and products and services you offer served the whole purpose. In the present time, you need to provide the targeted audience with informative content that is search engine optimized. Such materials are picked up by the search crawlers and are displayed in front of the user's when they search for solutions about their dental health matters. Effective content marketing involves creating content targeting at your local audience. Your aim should be to appear at the top of the search engine results when people within your radius run queries for dental services. A professional dental marketing company can help you set updated website design with plenty of quality content that showcases your competence while providing helpful information. An extension of your content marketing can include monthly or weekly educational newsletters, which you can send via an e-mail to your clientele. 2. Encourage Reviews and Testimonials One of the things people look for when searching for a dentist or other healthcare professional is for positive reviews and testimonials. Patients look for a dentist who has positive reviews because it reinforces in their minds that they are making the right choice especially when it comes to their dental health. Think about having to search for a healthcare professional for yourself or a loved one. You would want to find a doctor with an endless list of positive reviews and testimonials from their patients. Therefore, encourage your patients to post positive reviews and testimonials on places like Google. This, in turn, ensures that others will receive positive reinforcement and choose your dental practice for their needs. 3. Use Social Media to its Greatest Potential Social media is an ideal tool for building a community online. A loyal community is a testament to your competence as a dental professional and will transmit your message from user to user rapidly and positively. To effectively use social media, you need to select the best networks to create accounts. The social networks you choose to target will depend on what kinds of interaction and content best conveys your message. For instance, if you plan on using a lot of visual content, Instagram and Pinterest are the most effective social media platforms. Using Facebook and Twitter can encourage direct contact and conversations. Additionally, a YouTube channel can serve as an ideal medium for providing helpful content and patient testimonials. Once you've finalized the social networks and created your presence, it is vital to keep track of the conversations as well as monitor the engagement and analyze the other data. Choosing an agency that specializes in dental marketing services can save you the hassle of having to go through the learning curve. Monitoring your social media presence is a very involved process that requires a suite of special tools. However, an expert in the field of brand-building can help you save time while boosting your clientele. 4. Run Targeted Online Advertising Spending money on online ads can be an immediate source of new leads if done correctly. A successful Google Ads or Facebook Ads campaign that targets your local audience can give you an increase in appointments that you can count on like clockwork. A digital marketing company specializing in dental marketing can help set up your ad campaigns. They will also keep track of the performance of the campaigns t help you know which strategies are beneficial and which are not. By continually optimizing your ads, you reach a point where you're able to determine the approximate number of leads, and you will be able to generate based on the investment made. It also helps you know the cost per conversion and based on the same, and you shall be able to scale your ad spending. For instance, if you've determined that you need to spend X amount of dollars to get ten leads, then the following month, you can try spending 2X to see if you get 20. Finding a correlation between the money you spend on ads and the return you get is a vital element for your online advertising. 5. Track Everything The more you track your results, the more effective your campaigns will be together with high returns on investment of every dollar. But tracking isn't limited to advertising. You have to keep your eyes and ears wide open to the new trends in the social media sphere. This will help you manage your brand presence accordingly and will also keep you accustomed to PR disasters before it is too late. Talk to your digital marketing services consultant about social media monitoring based on the needs and requirements of your dental practice brand. They will also help you know which tools will help you productively perform the necessary tracking. Bonus Tip 1: Personalize Your Communication Research shows that 90 per cent of consumers prefers personalization, and a staggering 80 per cent are more likely to hire the services of a company that provides a personalized experience. Are you looking for ways to implement personalization in your practice that helps establish a good relationship with patients and the community as a whole? For a dental practice, personalization for patients may mean sending an email once every few months that contains information about their specific dental needs. Setting up such an e-mail list isn't as complicated as it sounds. There are automated email services called autoresponders that allow you to build segmented email lists and keep track of your communication with your patients. Another easy way to personalize your clients' experience is to create a few separate groups on social media platforms. These different groups catering to various dental issues, help you address the concerns raised by the patients. If you want to take an even greater step towards personalization, you can use direct mail to send out printed communication to your patients. Studies have shown that the tactile nature of printed media created a greater connection with a brand than digital communication. Since all of the competitors are opting for digital media and advertising - a personalized e-mail helps build a stronger bond with the clientele together with boosting brand loyalty. Bonus Tip 2: Hire a Dental Marketing Services Professional Running a dental practice takes up enough of your time. If you have to deal with all the tasks single-handedly - ranging from managing the daily operations to attending the patients to promoting your brand online as well over the social media platforms - its time to think of something sensible that is worth the investment made. Hire a digital marketing firm that comprises of a robust team of experienced professionals who can help you with dental marketing. Based on your individual goals, they can implement innovative and practical ideas in your marketing strategy. They will make sure that you are not wasting time and money on promotional efforts that are not driving you towards your goal. From Content Marketing to SMO to Paid Marketing, SaffronEdge provides a full suite of affordable digital marketing services that drive engagement, advocacy and conversions. Trust us in growing your business digitally. For further enquiries, feel free to reach out. ...
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