Is Your Inbound Marketing Failing? Know How Content Map can Help
Jan 06, 2016
10 min read
Are you finding Inbound marketing seemingly difficult to achieve, or are your efforts scantily dwindling with time. Chances are there that your contents are not fully optimized or battling a challenge or the other. Have you checked out your content mapping theme, do you think it was properly set up?
Content Mapping is a strategic way to optimize your content keeping in mind the reader's experience.
When it comes to content optimization, just size is deemed befitting. In order to ensure that your business content is great enough to pull in leads and perhaps better convert, then you must simultaneously be ready to supply the right content. Keeping in mind the set of audience and also the time factor (contents must be supplied at the right time). This is just a brief and specific definition of the content mapping process.
By emulating to do content marketing the right way, better content mapping is basically set in place
- The requirements and demand of the audience (this is where buyer personas come into play)
- The location of the audience, how far is the prospect away from your established location( this can also be called “lifecycle stage”).
Having invested your time on the above lines, below is a list of tips on how you can plan your entire website’s Content Map.
Business Mission
Can you define your site’s aim to your marketing personnel? Are you able to differentiate between growing a site with the vision of attracting customers or rather making quantum sales indefinitely? The idea is yours to brainstorm, even so, the question is yours to answer.
Building a very strong chain of customers with a call to action to sales will amount to generating quality sales-driven content. On the other hand, if your aim is to grow a long list of leads for other profitable uses then your content should also portray the same.
The User Goals
The user's goals are also important, this is where persona development comes into the scene. Do you know your users, what are their problems, what assistance is your website’s content or product going to be to them, and once more, how would your brand address their requirements?
User/Persona development allows for a wide range of beneficial activities like providing …
- Quick drafted direct-solution communication messages that converse with the patient.
- Room for investment advertising capital in channels for direct involvement with customers.
- unveils a better ideal language for easy communication with prospects.
Unique benefits/Key Products
Every business should have a unique selling proposition (USP) . The USP is what sets a business apart from its contenders, this would help your content mapping strategy in such that makes your business unique beyond comparison.
If you want to write good landing pages that’ll convert all time, kindly take a glimpse at this question: Given a choice of an uncountable number of competitors over the internet, why should a customer want to purchase your services? Is there anything special with your product that cannot be found elsewhere, and lastly, how are your product and services different from others over the internet?
Once you are able to provide counter answers to the above questions, you’re sure to better optimize your content such that it will be authoritative in both SEO and consumer satisfaction.
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How To Leverage ChatGPT For Your DTC Brand?
Direct-to-Consumer (DTC) brands have grown to be an increasingly popular option for customers looking for convenience and individualized experiences as the world of marketing and advertising continues to change. DTC brands now have more chances than ever to connect with their target audience and foster brand loyalty because of the growth of e-commerce platforms and social media. By utilizing artificial intelligence (AI) and natural language processing (NLP) technologies, DTC brands may stand out from their rivals and improve client engagement. Chatbots have gained popularity as a tool for DTC businesses to communicate with their clients and offer tailored services. One such technology that can aid DTC brands in enhancing consumer engagement and streamlining operations is ChatGPT, a potent language model developed by OpenAI. Modern AI platforms like ChatGPT can produce conversational and natural responses to client questions, resulting in a seamless customer experience that can increase sales and boost customer satisfaction. In this post, we'll examine the numerous ways DTC brands may use ChatGPT to improve their business processes and engage with consumers. We will go over the advantages of using ChatGPT for sales, marketing, and customer support and offer helpful advice for putting a ChatGPT strategy into action. Whether your DTC brand is big or tiny, ChatGPT can help you increase consumer interaction and drive growth for your business. 6 Ways You Can Utilize ChatGPT to Boost Your DTC Brand Since ChatGPT's eagerly awaited premiere in November 2022, there has been much discussion about the enormous possibilities of using it in the business world. Marketing has emerged as a particularly interesting domain for utilizing ChatGPT among the different areas of commerce that are open to trying. The opportunities to use this cutting-edge technology in marketing are undoubtedly numerous and easily reachable. Now, we'll examine the best ways to use ChatGPT in marketing plans, which should result in immediate and measurable economic value. 1. Merging GPT with Chatbots The emergence of ChatGPT has revolutionized marketing, especially in terms of the development of chatbots that are more like actual people. Nevertheless, due to the limits of older chatbot technology, these encounters were frequently stiff and impersonal. Marketers have long recognized the potential of chatbots as a way to communicate with customers in real time. Yet, with ChatGPT's strength, the opportunities for building chatbots that can hold sophisticated conversations on par with a virtual assistant are essentially endless. Businesses now have a plethora of chances to analyze client demands and precisely design their offers to fit those needs, in addition to better responding to customer inquiries. The adoption of ChatGPT-powered chatbots can assist organizations in achieving this level of personalization in a more streamlined and effective way. This level of personalization is a crucial driver of customer pleasure and loyalty. Moreover, massive language model technology's sophisticated interaction capabilities have the potential to give a considerable competitive advantage. Not only will it increase the usage of intelligent chatbots in customer service, but it might also completely alter industries like healthcare or education. Businesses may build more responsive, effective, and human-like chatbots by utilizing ChatGPT's capabilities, which will ultimately result in a more positive and memorable client experience. 2. Manage Your Social To keep ahead of the competition, businesses must be watchful and track brand or keyword mentions in real time on social media sites. Manually monitoring social media networks, however, can take a lot of time and result in missed opportunities or potential problems. With ChatGPT, organizations can now effectively monitor brand or keyword mentions on social media platforms and provide marketers with timely warnings about any possible problems or possibilities. These AI-powered chatbots may be set up to track the tone of social media remarks, giving businesses crucial information about how their customers view their brand. Generating optimized social media postings is one service that ChatGPT can offer that is quite valuable. For instance, ChatGPT can rapidly and effectively create optimised tweets that fit inside the character restriction for Twitter statement releases. ChatGPT can construct an engaging story with only a few details, saving time and effort in the process. Also, ChatGPT can be utilised to develop a whole social media strategy for companies. Businesses can receive a curated list of prompts for particular operations, such as a 30-day social media plan, by installing AIPRM for ChatGPT. This enables companies to streamline their social media approach, saving time and money while preserving an engaging and successful social media presence. For businesses, using ChatGPT for social media planning and monitoring has changed the game. By utilising AI, organisations can easily and rapidly monitor brand mentions, produce optimal social media posts, and develop successful social media strategies, ultimately resulting in increased engagement and brand growth. 3. Personal Touch to Customer Service Offering top-notch customer service has emerged as a crucial distinction for companies. Companies that prioritize customer experience are more likely to retain loyal customers and spur revenue development in the face of the abundance of options accessible to consumers. The advent of highly individualized customer service, supported by sophisticated language models like ChatGPT, is one of the most encouraging trends in this field. These models give companies deep insights into the requirements, tastes, and behaviours of their customers by analysing enormous amounts of data. With this knowledge, businesses may offer specialized solutions that perfectly suit the demands of certain clients. This degree of personalization has the potential to be an effective strategy for increasing consumer loyalty and encouraging repeat purchases. This level of personalization can be an excellent instrument for encouraging repeat business and increasing consumer loyalty. The capacity of huge language models like ChatGPT to automate customer care interactions is another significant advantage. These solutions enable companies to swiftly and effectively address customer concerns and questions without involving any human beings. As the model may reply and provide offers at any time of day, this can be very helpful in circumstances where a consumer needs information or support after typical office hours. Moreover, ChatGPT-powered hyper-personalized customer support can assist businesses in finding new sources of income. Businesses can find opportunities to cross-sell or upsell items and services that are most likely to appeal to each customer by evaluating customer data. This increases sales while also fostering closer ties with clients who value personalized recommendations. The way that corporations handle customer support is changing thanks to sophisticated language models like ChatGPT. These technologies help businesses increase sales by fostering solid ties with their customers. The possibility for highly individualized customer service will only increase as technology develops, giving organizations an even more formidable instrument for success. 4. Content Creation Any effective content marketing approach nowadays must include content production. Nevertheless, producing high-quality content can be a laborious, time-consuming process that demands a lot of skill and work. Fortunately, the generation of content is changing for the better than ever because of the growth of significant language models like ChatGPT. The capacity of ChatGPT to produce text in response to a command or an example is one of its most important advantages. With just a few clicks of a button, this enables marketers to swiftly and easily produce concepts, outlines, and even complete articles. For instance, if a marketer has to come up with blog post ideas or article titles based on a particular subject, they can just enter the subject into ChatGPT and let the model come up with appropriate suggestions. Furthermore, ChatGPT can create text of a calibre that surpasses that of expert authors, thanks to its improved language production abilities. This is particularly helpful for marketers that must create a lot of content in a short period of time. Using ChatGPT, they can quickly produce high-quality articles and blog entries geared at engaging and informing their target audience and being search engine optimized. The fact that ChatGPT streamlines the content generation process and frees up time for other crucial tasks is a further important benefit of the platform. By automating the content generation process, marketing professionals may concentrate their efforts on other crucial facets of their marketing strategy, such as data analysis, the creation of new goods, and consumer engagement. 5. Email Marketing Management Any successful marketing effort must include email marketing. Effective email content creation can, however, be a time-consuming and difficult endeavour. Email marketing is now more successful and efficient than ever because of the development of big language models like ChatGPT. Creating subject lines and email content that are optimized for engagement and conversion is one of ChatGPT's most important advantages when used in email marketing. ChatGPT can recommend personalized email content that is catered to the recipient's interests and preferences by analyzing vast amounts of data on consumer behaviour. Higher open rates, click-through rates, and conversion rates may result from this. Moreover, shops can use ChatGPT to send customers customized emails based on their behaviour, such as recent purchases. For instance, ChatGPT can suggest related products if a customer buys shoes. If customers feel heard and valued by the store, this personalized email marketing can assist in improving customer relationships and increasing sales. Using ChatGPT for email marketing also saves time and effort, which is a huge benefit. Marketers may enter the proper prompts and watch ChatGPT produce excellent email pieces in a matter of seconds rather than spending hours creating crisp emails that will entice recipients. As a result, marketers may concentrate their efforts on other crucial components of their marketing plan, such as evaluating data, creating new goods, and interacting with consumers. 6. Analysis and Campaign Management Market research and market analysis could be revolutionized via ChatGPT. With the use of cutting-edge natural language processing techniques, it can process a lot of data and glean insightful information from customer comments, opinions, and reviews. This gives businesses a competitive edge in the market by enabling them to better understand their customers' preferences, problems, and areas for improvement. ChatGPT can support the product development process by offering insightful information about user perspectives through customer feedback analysis. Using this data, businesses can improve their goods and services better to suit the requirements and expectations of their clients. In the end, this may lead to more sales and greater client loyalty. Also, researchers can use ChatGPT to conduct competitive research and comprehend various market trends. ChatGPT can help businesses better position themselves in the market by identifying the advantages and disadvantages of rival goods and services through the analysis of market data and consumer input. By offering goods and services that suit the changing demands of their clients, businesses may stay one step ahead of the competition. Also, ChatGPT can assist businesses in optimizing their marketing plans. For instance, ChatGPT can examine customer input from social media, online reviews, and survey data to identify the features of a new product that are most well-received by consumers. This enables the business to focus on promoting the most effective aspects of the product while also optimizing its marketing techniques. Companies may raise conversion rates and increase client engagement by doing this. In Conclusion Since artificial intelligence is developing quickly, marketers must stay current with new developments to stay competitive. Yet, not all marketers have the necessary technical expertise to use AI effectively. Saffron Edge can be useful here. We can help marketers find AI-powered opportunities and implement the solutions that will have the greatest business impact as a technology partner. We start by working with our clients to identify the ideal use cases for ChatGPT and other big language models through ideation meetings and discovery workshops. The full deployment and customisation of chosen AI solutions are subsequently handled by our team of AI specialists to ensure a seamless integration into our clients' current operations. Marketers may fully utilise cutting-edge technologies while concentrating on industry-specific strategies to create a competitive advantage with Saffron Edge as a technology partner. ...
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Enhance Product Discovery: Best Navigation Tips to Improve UX
What makes navigation an important factor? Have you ever felt that you wanted to reach a particular page on a website but could not or said you got lost? This is where navigation comes in and helps you easily navigate through the numerous pages of the website. Implementing optimal E-commerce Navigation UX helps users easily navigate the website's various pages. Businesses can improve their overall UX by incorporating simple pathways, smoothly designed menus, and a user-friendly interface. Most of all, a well-structured navigation system easily guides a potential customer through the ocean of products, fostering a positive user experience and increased engagement and purchases. According to research, only 30% of the users rely on search input, while 70% prefer navigating directly. This blog will discuss the importance of navigation and the rules for designing an effective navigation. What is Ecommerce Navigation Design? Ecommerce navigation UX design focuses on creating, analyzing, and implementing effective ways for users to navigate online shopping platforms. This specialized area of navigation design is integral to the success of ecommerce websites, as it directly impacts how users interact with and explore the vast options of products and services. The primary goal of e-commerce navigation is to provide a smooth and positive journey for users from the moment they enter the site to the completion of a purchase. This involves the strategic use of UI patterns, including links, labels, and other elements, specifically tailored to enhance the ecommerce user experience. The advantages of an e-commerce navigation UX design are: Enhanced User Understanding: It helps users quickly understand the structure of the ecommerce platform, making navigation and product discovery easy. Increased User Confidence: A user-friendly navigation offers credibility and authority, which makes users confident about the product, encouraging them to browse and make purchases easily. Credibility: The navigation design contributes significantly to the credibility of an ecommerce platform. The design patterns for navigation UX are diverse and dynamic for e-commerce. Different businesses need different navigation patterns; there is no such thing as one solution that fits all. Each chosen design pattern must be carefully evaluated and tested to ensure it aligns with the ecommerce platform's specific requirements and the target audience's preferences. Adopting a user-centered design perspective is essential. Understanding online shoppers' distinct preferences and behaviors allows for creating navigation that optimizes the ecommerce platform and resonates with the users, ultimately contributing to a positive and rewarding online shopping experience. The Importance of Navigation Design More than 5.5 million apps are on platforms like Apple and Android collectively. Now, think of these maps as the navigation design of each app, determining how easy or frustrating it is for any user to find what they are looking for. Every product needs a smooth path, whether it's buttons, menus, or dropdowns, for a user to achieve their goals. If this path is confusing or poorly designed, that person might leave and abandon the app. That is why navigation design is crucial it works like a friendly guide, helping them explore and enjoy what an app offers. In 2001, tech expert Alan Cooper highlighted, "A good design should be crystal clear. Users shouldn't waste time figuring out where things are hidden.” Here’s why navigation design matters: Reflects Your Brand: A well-designed navigation system makes a positive impression, shaping how users see the app. Communicates User Location: Navigation acts as a GPS, which helps you know where you are in the app. It's like a friendly guide saying, "You are here," making your experience smoother. Provides Access to Information: Navigation is the key to finding your need. A smart navigation system ensures you can easily access the information or features you are searching for. Good navigation design is not just about buttons and menus; it is about making the user's journey through an app enjoyable and hassle-free. What are the rules for Designing Great Navigation? Prioritize Consistency Inconsistencies in navigation can arise when content does not align with the predefined sections of a website, leading to its separate listing. Alternatively, there are situations where users require quick access to elements residing deep within the website, prompting site owners to add quick links in the navigation. However, some alternative approaches aim to sidestep the practice of making irregular additions to the navigation.1. Subpages and Landing Pages Achieving consistency needs transparent decision-making. All navigation elements should display subpage links or none of them. Displaying subpages for specific sections may mislead users, creating the impression that sections without visible subpages lack them. If subpages are not featured in primary navigation, employing consistent secondary navigation across all sections is crucial. For example, When a visitor hovers over any section in the menu on the Nashville Zoo website, the corresponding subpages for that section become visible. Similarly, all primary navigation items should consistently link to landing pages or serve as section headers for secondary navigation links. Inconsistencies such as only some items being linked can create confusion among users. Additionally, when a primary navigation item is a link, clearly indicating the related action through verbiage or visual design is essential. This ensures users understand how to navigate to the desired content. Let’s look at an example: In the Fairfax County Public Schools menu, users can reach the Careers landing page by either clicking on the text "Careers" or clicking on the arrow to explore the subpages. 2. Call-outs and Feature Blocks Call-outs or feature blocks on the homepage or section landing page may be best for content requiring easier access. These visually appealing elements capture user attention without disrupting the overall site navigation. 3. Breadcrumbs Breadcrumbs act as effective navigation aids for users arriving from external sources. Ensuring accuracy in breadcrumbs is critical for effective user orientation. While smaller websites with two levels may not necessitate breadcrumbs, consistency is key when implementing them. By adhering to these principles, websites can establish a cohesive and user-friendly navigation experience, allowing users to explore content with clarity and effortlessly. Design Clear Interactions User confusion often arises when visitors struggle to identify interactive elements or anticipate specific actions. To overcome this challenge, it is imperative to design functional and crystal-clear interactions meticulously. Clarity through Visual Changes Visual changes convey the nature of interactions on a website. An example is the smooth transition from an expand icon to a collapse icon, signaling a change and providing users with a straightforward guide on how to undo the modification. The absence of such visual updates may result in users overlooking these crucial changes. Use of Labels with Icons While icons can effectively replace text links, introducing a label significantly reduces ambiguity. For instance, rather than relying on the widely debated hamburger icon, adding a clear "Menu" label alongside it improves user understanding. This practice proves valuable for other commonly used icons, such as "Contact" or "Login." Designing Interactive Icons The differentiation between icons serving as links and those employed for informational or categorical purposes is critical to user understanding. A strategic approach involves assigning the link color specified in the style guide exclusively to icons designed for interaction. Decorative icons adopt a distinct non-link color to maintain clarity. A study by NNG underscores the impact of varied visual indicators. Users show a 37% increase in speed when locating items within a web page list where color and icon variations complement the text. By implementing these principles, websites can serve user-friendly experiences, ensuring visitors confidently navigate and engage with the intended interactions. Avoid Deep Navigation To create a perfect design, aligning the information architecture (IA) and website hierarchy with this goal is crucial. When constructing a sitemap, aim for a "flat navigation" model, enabling users to reach the deepest pages within one or two clicks. While flat navigation is an ideal solution, it is a misconception to believe that limited short-term memory necessitates short menus. The Nielsen Norman Group advocates for menus that allow users to "rely on recognition rather than recall." Thus, menus should be short enough for easy scanning yet long enough to maintain clarity. Limiting the Number of Levels The site hierarchy defines the number of navigation levels. One or two clicks should quickly lead users to their desired destination with minimal confusion. As the Nielsen Norman Group noted, deeper hierarchies can disorient visitors. Most websites maintain three or four levels of hierarchy, balancing accessibility and avoiding overly broad navigation. To determine the right number of levels, separate the current hierarchy into different groups and assess whether these groups can be brought next to a higher-level grouping. This may involve: Updating section labels Creating new sections Adjusting how sections relate to each other Consolidation or removal of content needs to be considered as well. Current trends for truly flat navigation lean towards full-page designs where all pages reside on one level. Unique Visual Design for Each Level Navigation should enable quick scanning, distinguishing the primary, secondary, and tertiary links. Consistent visual design elements such as font styles, sizes, weights, and colors should differentiate between navigation levels. If secondary navigation is present, it should clearly distinguish between parent/child and sibling links while aligning cohesively with the primary navigation. Use Location Indicators Similar to breadcrumbs, location indicators within the navigation assist users in orienting themselves within site, especially when navigating deeper levels. Clear visual cues signify the section a user explores, enhancing overall navigation understanding. Design for Responsive Compatibility A good navigation system should be user-friendly on all devices that includes your computer, phone, or tablet. Create a navigation that looks and functions the same way on different devices, or consider having two similar navigations so users don't get confused when switching between their computer and mobile. No More Hovering on Mobile When you hover over a menu on your computer, it shows more options. But this doesn't work the same on phones. If you have something you can click on your computer by hovering, find a way to make it easy for mobile users, too. Have a text link that takes you to one place and a little button you can tap to see more options. Design for Each Device Designing the navigation differently for computers and mobiles is better. Each device is different, and designing for its unique features and screen sizes makes the experience smoother for users. It is like having a separate design for each device to ensure everything fits and feels right. Conclusion Designing navigation is a basic step to foster user engagement and convert users into buyers. Navigation emerged as a key factor shaping user perceptions, reflecting brand identity, and ensuring users quickly access the information or features they seek. As users increasingly rely on navigation rather than search inputs, businesses benefit from investing in optimal navigation design. If you are struggling to create an ideal e-commerce navigation UX or unsure where to initiate this crucial process, Saffron Edge is your trusted partner. Our expertise lies in optimizing websites, explicitly focusing on enhancing the user experience for online shoppers. Let us guide you in creating an e-commerce navigation design that not only meets but exceeds your objectives, driving engagement and conversions effectively. ...
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Unlocking Value: Which D2C Model Is Right For Your Business?
Source: Pixabay There are numerous ways in which businesses can reach their consumers. Some companies have completed shifted their business to online mode for the ease of their customers. On the contrary, some still feel that traditional brick-and-mortar stores are more beneficial. Sometimes it depends upon the type of business and the products & services a company offers whether they should rely on online commerce or offline business models. For instance, you can choose and buy a smartphone online, but you might want to take a test drive before purchasing a car. Similarly, like the modes of commerce, there are different ways in which your customers can connect with you and get your products. The conventional method is to have a proper supply chain management consisting of suppliers, wholesalers, retailers, and distributors. The products have to go through all these touchpoints before reaching a customer. However, the scene is different in the contemporary world. Today, the producers run the business landscape, as they are their distributors and reach customers directly. Yes, I’m talking about Direct to consumer (D2C) marketing and how it completely reshaped the business world. It can be understood by the fact that today, over 55% of the shoppers prefer buying their favorite products directly from the brand rather than retailers dealing in multiple brands. And that’s not it. According to Statista, the estimated D2C eCommerce sales in the United States by 2023 is $175 billion. But as mentioned earlier, different companies have distinguished businesses that call for a specific D2C business model for better results. So, let’s closely look at these and understand what D2C brands need to focus on while picking up one. Assessing the Perfect D2C Model for Your Business In general, there are five kinds of D2C models based on a scale of increasing technological and business complexities. Now, the thing is, each of these model archetypes delivers a specific profile of value potential across the consumers and drives used to generate the business value. The type of value returned by each archetype can help the D2C brands to analyze and pick the perfect fit for their business. Let’s discuss each of them one by one. Knowledge Hubs The first model in the list is knowledge hubs that focus on content customer engagement. Its primary purpose is to engage consumers through unique, brand-centric, and customer-oriented engagement that inspires and educates them without any eCommerce infrastructure. Knowledge hubs are primarily used to gather customer information regarding their interaction with content, learning about their preferences and purchase intent while delivering personalized customer experiences. For instance, Patron’s Cocktail Lab is an intelligent, data-driven cocktail recommendation engine that offers innovative cocktail recipes based on individual preferences and encourages buyers to try new things. Digital Stores Source: Pixabay This D2C model consists of a well-functioning eCommerce website through which direct sales of the company’s products and services can occur, keeping in mind that the customers get interactive content experiences. This model is an excellent option for those consumers who wish to purchase directly from the manufacturers and emerges as a new source of online revenue stream. For example, Nespresso, an operating coffee unit of Nestle Group, got a branded eCommerce website that offers customers an interactive coffee shopping experience under a single digital roof. The customers can get an entire range of coffee items, machines, equipment, and related accessories on the website. Apart from that, they also get customized deals, offers, and collections specially designed for their interests. The company has also provided some supplementary resources to teach customers about the basics of taking care of the Nespresso products. Curated Subscription Model Subscriptions models have a slight risk compared to other D2C models as they impose challenges to the business regarding customer engagement, retention, acquisition, and loyalty. However, if implemented correctly, they are a pretty good direct source of revenue generation that works on recurring shipments of products and services customized as per consumer needs. Curated subscription models help businesses know more about the customers’ preferences, the items they frequently buy, and the products they might want to purchase. Companies can curate personalized deals for their customers with all this information, deepening the roots of brand loyalty and customer engagement. For instance, companies such as Daily Harvest and DollarShaveClub leverage the benefits of subscription models, which provide customers with the products and services they regularly want as per their dependable schedule. Personalized D2C Model Well, this one might be clear with the name itself. Adding a touch of personalization in a D2C business develops a one-to-one relationship with the customers and makes things pretty smooth. This model focuses on the more profound insights into the customers’ interests, preferences, and needs to enhance consumer engagement and increase sales. According to a report by Epsilon, 80% of customers prefer shopping from brands that offer them customized experiences. Personalized D2C models require back-end technologies and advanced features such as artificial intelligence, machine learning, and big data to analyze the customer data to understand their needs better. When you offer customers the things they have always wanted at their convenience, they will keep returning to your brand and get everything directly from you. For example, a personalized dog food company named Just Right Pet Food (owned by Nestle Purina, a pet food subsidiary of Nestle) ensures a fully personalized experience to dog lovers. The company asks all of its customers to create a profile of their dogs. The profile includes their age, needs, and taste preferences. After that, Purina offers their own recommendations based on the information they get from their customers along with the nutrition guidelines in the products they suggest. The company then delivers the personalized pet food, nutrition, and feeding plan directly to the buyers’ doorstep - ensuring an authentic one-to-one customer experience. Touchpoint Commerce Source: Pixabay The last but not the least model in this list is Touchpoint commerce which builds new ways to buy products and services by implanting D2C business in non-commerce digital areas or touchpoints, such as social networks, games, etc. This D2C model focuses on finding advanced and innovative paths to connect with the customer base as they evolve in the future. Touchpoint Commerce can be a good option for businesses that want to enhance brand awareness and attract consumers from various channels. For instance, a famous cereal brand Mymuesli offers their customers an option to develop their own tailored blend of hot and cold cereals, which they can later order, too. The company attaches a QR code at the back of the packaging. With this code, customers can save their preferred mixes and reorder them simply by scanning them using their mobile device. Choose the Right D2C Model for Your Brand And why not? Of course, you have a lot of opportunities to set up your D2C business, but what’s the harm in choosing the one that suits you the best? As a business owner (or just as a learner), it is crucial to understand that all the companies out there are using some tactics to deliver an unmatched customer experience. In that competitive scenario, you have to choose the right path and implement the apt D2C business model to boost your business growth and engage as many customers as possible. Get in touch with our experts to know how your business can achieve D2C growth. We over comprehensive direct-to-consumer marketing services that are growth-oriented and result-driven. Feel free to reach out to us! ...
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