Marketing Automation Trends One Needs To Follow in 2021
Jul 08, 2021
10 min read
Marketing is one of the prime topics that every business looks forward to and most probably the first thing in mind when a company wants to open up its trading channels. Marketing is a method to build an engaging relationship with your consumer base and is considered an ever-lasting procedure to provide them with what they want. With the advancement in technology, marketing, and other business functions have experienced significant improvements in their functionality. Modern-day technological changes have revolutionized marketing; it has become more efficient yet more complex. The future of marketing shall focus on delivering a top-notch customer experience. There will be extensive utilization of data and analytics to create better marketing campaigns.
What Is Marketing Automation?
Having that said, this gives rise to a modern-day concept called Marketing Automation. Marketing automation has generated a huge buzz; all credit goes to its ability to generate revenue and save costs. As the name suggests, marketing automation means using technology and advanced software drivers to maneuver marketing functions for any business.
Source: Pexels
There has been an incredible spike in the percentage of CMOs using sales intelligent platforms to get closer to their customers. According to a recent survey, 90% of the CMOs, from some of the world's leading companies plan to incorporate marketing automation tools by the end of 2021. Automation has a profound outcome on marketing and other tasks of managing a business firm by keeping it updated and relevant to customer’s demands. It is also a well-known fact that technology is taking over every aspect, department, and task. Therefore, it is better to make the most of marketing automation to become more effective in terms of market reach and cope with the challenges of the marketing function.
Benefits Of Marketing Automation
Advertising about your product/service in local newspapers or putting out advert and bulletins on a business website is a must-to-do chore; however, it could sometimes become repetitive for the department. Automation comes into play and drives the marketing functions of your business firm in a much simpler, productive manner. Along with that, it plays an essential role in providing numerous benefits to your business like -
Lead Generation
It is one of those things that a business firm strives for via its daily operations. Lead generation is a process where the customer grows interested in your offered product or services. Bringing automation into marketing functions aids your business to get more prospects in lesser time and simultaneously focus on the demands of those leads. Using technology-driven strategies, you can get closer to consumer behavior and a detailed report of their expectations from you.
Efficiency In Working
One of the primary aspects of bringing automation technology into business marketing is the potential to unlock operational efficiency. While you can free up your departments’ half of the work and get it done online, it is better to allocate human resources on strategic projects or maybe your business’ core operations. Once you establish automation into marketing, you will align your business goals in a much better way, with strategic planning and effective implementation.
Enhanced Conversion Rate
A conversion rate refers to a visitor on your website becoming a consumer after successful purchase of a product or service. It is astonishing how you can increase the conversions for your business by targeting and retargeting the customers to manage what they want from your website.
Error-free Reporting
Making business reports and analyzing the marketing outcomes can seem like an arduous task. Still, you can get better and more refined results without any procedural errors if you align marketing automation practices into the process. Online software could quickly assist you in streamlining report-making tasks and target the mistakes for you to fix them.
Marketing Automation Trends To Look Forward In 2021
The future of marketing is here, and so is the list of latest trends that your business must follow -
Personalized Content Supremacy
As per numerous researchers, it is essential for every business, big or small, to customize its ideas, product approach, and effective communication. In the coming time, most customers will expect firms to understand and predict their interests regarding offered products/services. Content will drive the marketing and sales force towards lead generation. Thus, it has become imperative to focus on customer’s backgrounds, procure details of their purchase history and behavioral characteristics towards a product brand.
Establish Presence Everywhere
Next marketing automation trend could be using multiple channels and online resources to sight the target groups. Once you begin interacting with customers on different channels, be it email or social media, your business will better use automation to provide seamless and ongoing support. Further, as the company sustains itself on numerous live channels, you can enjoy the inclusion of leads and conversions achieved by strategic actions.
Chatbots And Artificial Intelligence
AI has already impacted many businesses by bringing positive outcomes in efficiency and better customer engagement sessions. Having that said, this shall continue to be an automation trend for many coming years that will simplify the customer’s interaction with your business. AI also helps in analyzing behavioral attributes of customers while they spend time on your website and turn that data into better opportunities for your business. On the other hand, Chatbots ensure that your customer’s query is addressed in a much qualitative way so you can improve and gain credibility in the market.
Source: Pexels
Customer Retention
Better late than never, customer retention will remain one of the primitive tasks of a marketing department. Earlier, it was proposed that acquiring more and more customers is the key to profit-making. But, studies have shown that providing a quality-driven experience to the customers and making all efforts to retain them will be a part of marketing campaigns for any business. Retention of customers must be done in two ways: provide quality service and be on toes to address their concerns. And second, retargeting and keeping in touch with them by building credible relationships and trust.
Smartphone Approach
With the increasing use of intelligent mobiles by almost every individual out on the street, this is an ideal opportunity for your business to acquire mobile traffic on your website. Gone are the days when people wanted to visit the stores and make a purchase physically. Now all they want is to shop online, so having your business application or a Progressive Web Application helps you acquire those prospective customers that use smartphones to shop. Having that said, the number of mobile shoppers is increasing with every passing day, thus, opening the doors of new opportunities for your business to bounce and act upon mobile marketing automation.
Applying marketing automation strategies could seem like a daunting plan, enter Saffron Edge. We proudly offer various marketing services to aid your business operations so you can benefit from the marketing automation techniques and get an edge over your rivals. Our team of experts shall help you with email and website marketing, one of the main ways to engage and enlarge your customer base. We also make an effort to enrich our client’s marketing campaigns with the proper guidance and manage them with software programs to earn larger profit values. To know more, contact our team today and transform your business mechanism!
6 Strategic Ways To Help Your DTC Store Compete With Large Marketplaces
Leading and emerging firms have increasingly embraced Direct-to-consumer (DTC) distribution alongside traditional retail in recent years. DTC is being propelled ahead by three factors. To begin with, technical breakthroughs and scalable platforms have made it easier and less expensive than ever before to reach consumers directly Second, DTC natives have supplied a variety of archetypal business models and knowledge of what works and what doesn't. Finally, consumers' expectations have altered, and they now expect brands to communicate with them authentically. Due to the fierce competition, DTC brands must cultivate long-term relationships with their clients. And this is where a strong client retention strategy may set you apart from other eCommerce marketplaces and competitors. Most sellers conduct extensive research on delivery tactics, product prices, and reviews of local businesses and similar Shopify sites before launching a new eCommerce website. On the other hand, your true competition may be substantially larger than you realize. Many features and methods that motivate shoppers to engage in and stay on online marketplaces can easily be included in your store. You may easily overcome many disadvantages of conventional sales methods by selling on your website, attracting both marketplace converts and scoffers. Today, we will talk about DTC customer retention and loyalty and how they can help DTC brands achieve long-term success. How Your DTC Website Can Compete Against Large Online Marketplaces You must draw customers to your direct-to-consumer store to compete with huge marketplaces. Even if it appears contesting initially, your company must extend into a sales channel that you hold as quickly as feasible. It's challenging to compete with large marketplaces, but you can equip yourself with the right strategies, tools, and mindset to help set your firm up for success and profitability. Here's how you should go about it: Personalized Customer's Experience When you drive customers to your store, you have entire control over the customer experience, including how it appears before and after the sale and how you may enhance it. Customers appreciate the flexibility to customize their shopping experience. Over half of customers would spend more in a store that caters to their specific requirements and respects them as individuals rather than numbers. It is excellent news for your eCommerce business. It is inconceivable to modify and personalize the purchasing experience on big marketplaces due to the unsubstantial volume of users that frequently visit those sites. The following are some of the strategies for tailoring the client journey: Live chat: Install a live chat widget to provide advice, answer questions, and assist customers with any problems they may encounter during their buying experience. Recommendations for products: Use web tools to create personalized product recommendations. Shipping options: Allow customers to choose the most appropriate delivery speed for their needs. Branding Driving direct sales allows you to build a global brand free of market constraints. It shields your business from altering marketplace restrictions, enables you to engage directly with your customers, and allows you to utilize your voice and branding throughout the buying process. We are all acquainted with internet businesses, namely Walmart, Amazon, and eBay, and we shop there first when we need anything. They have all established themselves as an online retail brand, and you should accomplish the same. Strong branding is essential when attracting customers away from online marketplaces and your organization. Do the following to improve the success of your brand awareness strategy: It would be best to choose a topic that lends itself to compelling branding through storytelling (films), big logos, and client testimonials. Creating and maintaining social media profiles on platforms like Facebook, Instagram, and Twitter and posting regularly about your products, brands, and customers. Investing in Google and social media Pay-per-click (PPC) ads to get your company's name and products in front of a wide audience. Search Engine Optimization (SEO) Ensure that your brand is noticed and that your website is SEO optimized. SEO-optimized websites have a sounder chance of appearing when consumers search for relevant terms in Google or another search engine. Ranking zero on the SERP (Search Engine Results Page) should be a top aim for a DTC business. The higher you rank on the SERPs, the more likely a customer will locate you and visit your website. In terms of importance, SEO is a close second to branding. When customers are looking for your brand or products, social media, advertisements, and strong branding will help you stand out. What about buyers who are merely beginning their purchasing process? When you optimize your store for search, you might attract buyers searching on Google or Bing for words or phrases related to your products. In addition, long-tail keyword strategies usually exceed Amazon and Walmart in search results ranks. Answer the Public, Übersuggest, and Keyword Tool are free keyword research tools to help you encounter suitable keywords. Use Google Keyword Planner to find competitors and target them with your website and product page content. Make Delivery Options Available Customers can get speedy and free delivery using shipping schemes, namely, eBay Speedy 'N Free and Walmart TwoDay. To participate, you must offer 2-day or next-day delivery, and you must meet or exceed specified shipping times. There are several strategies for getting lightning-fast shipping on your Shopify or BigCommerce stores, which are covered in this article. Here are some modes to get 2-day and next-day delivery in your direct-to-consumer store: 1. Strategic distribution of inventory is required: You should use a network of warehouses to maintain your inventory close to your clients' location to reduce delivery distance. 2. Hire a third-party fulfillment company: Use a third-party fulfillment service to hold, pick, and pack orders and ship them within a 2-day turnaround. 3. Use real-time positioning: To guarantee that customers receive their orders as promptly as possible, you should update product pages with real-time inventory information. Use Social Media To Reach Out To Customers Customers use social media platforms such as Instagram and Facebook to perform product research, making these channels perfect venues to beat marketplace competitors. Shoppers utilize social media to remain in touch with family and friends, share their experiences with peers, and follow their favorite brands and celebrities. In this setting, people build and maintain personal links — connections and relationships that help you stand out in crowded marketplaces. You can make use of this by performing the following: Facebook and Instagram stores allow you to sell products directly through the platform. Using the colonial aspect of social media to promote and share user-generated content about your products is a wonderful method to get your word out there. With timely delivery tags, high-quality photographs, and appealing language, you can improve the success of your direct-to-consumer advertising. Make Your Product Easily Discoverable By Others Customers are aware that Amazon has millions of items to meet various demands. They are also aware that this complicates product discovery on the site due to the abundance of options. Increasing product discovery on your website makes the customer journey easier, more enjoyable, and faster than buying on other online marketplaces. Implement the following tactics to improve product discoverability: A user-friendly website with a simple and clean design. You can use the filter option to narrow down your search results. The product categories and subcategories are well displayed. Tip: Set aside a percentage of your inventory to sell only on your direct-to-consumer website if you are a multi-channel retailer. Limited editions and one-of-a-kind designs, for example, can entice existing Amazon customers while still ranking well in search engines such as Google and Yahoo. Final Thoughts Large marketplaces have established a compelling value offer to attract businesses of all sizes to its platform. Selling on huge marketplaces has several advantages, including access to a wide audience, managed fulfillment, and improved order management. However, it is not the only path to becoming a successful eCommerce business. You can compete with and win against a large marketplace if you focus on optimizing your eCommerce website and online presence. Do not attempt to duplicate the procedures. Better results are obtained in areas where these markets fall short, such as developing connections with particular consumers. Having your personalized website gives you access to behavioral analytics and sales data, which is a major benefit. We can use this data at Saffron Edge to improve your on-site experience, shipping, logistics capabilities, targeted content, and product recommendations and motivate customers to create emotional bonds to your brand. Thanks to Google Ads and Analytics certification, Saffron Edge's top-notch brand marketing services are a cut above the rest. We understand the vital significance digital marketing plays in a company's success or failure. We can assist you with all of the topics mentioned above. To contact us right now, please go to https://www.saffronedge.com/. ...
read more
The Salesman Guide To Winning Loads Of New Customers
The most important part of any business is to make a sale and is also the monumental task. There are a million of questions that entrepreneurs can ask themselves before they jump in the business environment: How can he make his company’s products stand out of the competition?How can he handle objections? How should he ask for orders? There are some pretty useful answers to these questions that were given by the industry experts. Sales Secrets Revealed 1. Don’t focus on selling features, instead sell benefits The biggest mistake done by entrepreneurs is that they focus on what their product is, rather than focusing on “what it does”. This helps the customer in making a decision quickly. You should always focus on how your product will benefit the customer. 2. Selling to people most likely to buy Best prospects are the ones who are searching for products just like yours and have a keen interest and the required financials resources to purchase it. Sell to those people who already have the kind of product like yours or to those who you know would be interested in buying one. You should learn to tell them how your product is superior. 3. Differentiate your product Why should a customer buy from you and not from your competitors? Experts reveal that you should come up with at least three distinct features that will give customers reasons to buy from you. It happens most of the time that people don’t want to move out of their comfort zone and try out something new. 4. Give Personal attention to customer For new entrepreneurs, print advertising or mailers is one of the least effective way to build up their business. Try out personal approach by getting in touch with the customer via face-to-face meet or at least thru phone. 5. Focus on second sale Giving the utmost experience to the customer in the first sale that they are more likely to refer to their friends or associates to buy from you. This is the method that you should aim your second sale at. Increase or encourage your customers to refer your product or give them such a satisfactory experience that they are most likely to return next time. 6. Build Rapport Before discussing business with the client, try building a rapport with them. You need to do some homework: try finding some common colleague, has the prospect’s company been in the news lately? Is he interested in sports? Build a genuine rapport by getting a little insight into the company and the individual. 7. Ask questions to get insight You must ask questions from the prospects that reveal their motivation to purchase, their problems and needs, and their decision making processes. You need to ask questions more than a ’yes’ or ‘no’ response. 8. Probe Deeper If the prospect asks for cost-savings and efficiency then how are you going to respond? Will you tell him/her that your product is just meeting their demands? We suggest that you probe deeper and do not respond by saying that your product is just the right fit. It helps you position your product rightly and show that you understand the client’s needs. 9. Let the other person talk Sales people who like to go on and on during the presentation and do not let the prospect talk, they bore the prospect and are most likely to lose the sale. You can improve your listening skills by taking notes, observing your prospect’s body language, not jumping to conclusions, and concentrating on what your prospect has to say. 10. Follow-Ups This is very important to know how well the prospect is doing after making a purchase decision from you. Write thank-you notes, call the customers after completing the sale to make sure that he or she is satisfied, and maintain a schedule of future communications. Follow-ups are very critical and you have to be very responsible after making the sale- you must show attention and responsiveness. Sales is a very critical process and must be performed with a lot of research and caution. Steps listed above will help you in not only communicating with the client but also get a deeper understanding about why prospects need products just like yours. ...
read more
Email Messaging - Marketing Tactics For A Family Law Business
Brand marketing is one of the largest areas where every business invests its heart and soul, just to boost the business revenues and outperform the market rivalry. Businesses like small firms, manufacturing industries, corporate offices, and even legal institutions - every trade rely on effective marketing tactics to prosper gradually. Speaking of legal institutions, a Family Law firm uses marketing methods to generate quality leads and drive them successfully into trusted clients. That being said, there exist numerous marketing methods that can be used to incentivize prospects and attract them to your legal service firm.For instance, you can engage your customers via a strong content marketing strategy, building a content-driven website presence, email marketing, or by making use of Google’s online marketing tools, and so on. Marketing firms bring you closer to effective email marketing for your Family Law firm so you can showcase your expertise to the target audience in an effective and swift manner. Source: Unsplash Speaking of email marketing for Family Law firms, it refers to addressing your target audience via personalized email messaging that enlightens them about the availability of your services, via newsletters, subscription links, etc. Such emails usually function as broadcast messages that not only just knock on a prospective client’s door but also attempt to convince them to take action. It means that with our adept guidance and via effective email marketing, your Family Law firm can tap on the cold leads that are sitting idle and can convert them into clients. Benefits Of Email Marketing The significance of email marketing is subject to its documented form of communication because emails exhibit business credibility and are oftentimes forwarded to expand business reach. With Saffron Edge’s expert assistance, your family law firm can aim at tapping on its target audience sooner, and adopt email marketing as it plays an important role in reaching out to them, even if they’re associated with different devices or platforms. We can help with emails that can be effectively sent to Android, iOS, or Windows-functioning devices, which is why they are considered favorable for immediate conversions. Let’s discuss a few advantages of using email marketing for your Family Law firm: Low-cost method - Broadcasting emails is quite a pocket-friendly method of reaching out to your target audience. Otherwise, mainstream marketing mediums ask for plenty of investment, both in terms of money, effort and time. That being said, there are no hidden costs in email marketing done via Saffron Edge for your law firm or any overhead expenses, other than maintaining your email account. Deliver Your Message Effectively - The main purpose of taking up email marketing is because it allows a legal firm to fulfill its communication in a convenient way. We understand these communication exigencies and we attempt to deliver messages like subscription emails, service availability, etc to your prospective clients easily communicated via emails. You can make use of fancy yet relevant jargon to proclaim your business credibility. Reach A Bigger Mass - Mass broadcasting isn’t a simple task, but when it comes to email marketing, an experienced player like Saffron Edge can proficiently help your Family Law firm reach its extensive target market via email communication. It maneuvers as a simple practice to instantly connect with your audience, all at the same time. How do we promote a new law firm? We follow simple but effective strategies to promote a new law firm. Our marketing strategies include: Creating marketing strategy according to the budget and need. Developing a catchy and Seo-friendly law firm website. Building a social presence and clickable landing pages. What are the advantages of email messages? Email messages are one of the traditional marketing strategies, but it is still in use. This is because they seem more professional and help you target your audience easily without investing too much money. How do we write a law firm email? Our law firm email writing includes: Creating a memorable subject line Keeping things short and precise Ensuring the content is professional Using attractive templates Improving the Email Signature Why choose us? At Saffron Edge, your Family Law firm gets to deliver click-worthy emails to its customer base which not only guarantees a better conversion rate but enhances your brand credibility in the market. The members of our marketing team strike diligently on those target groups where emails are worthy enough to get conversions, for instance, we keenly observe those perspectives who are seeking legal assistance. By sending them business emails, Saffron Edge makes every possible effort to clinch the deal and ultimately increase your Family Law firm’s revenue. We diligently provide customized emails for different target groups that belong to different demographics, regions, service backgrounds, etc. Our aim is to creatively manage communication sources and carry out effective Family Law Marketing for an email campaign to build and upgrade a loyal client base. Saffron Edge’s email marketing team consists of experienced professionals who have previously handled multiple successful projects and ensure that our clients get outstanding results from their online marketing campaigns. With us, your Family Law firm can strategically plan the future of your marketing cycle and simultaneously focus on improving your legal expertise with time to gain a competitive edge. To stay updated with our latest news, subscribe to our daily newsletter and give your law firm a chance to benefit from Saffron Edge’s optimized email marketing action plans. Sign up for free now! ...
read more
Subscribe to our newsletter
Get fresh stories, case studies, and
advice
from successful creators and industry experts.