The Art of Client Retention for an Inbound Marketing Agency
Jul 06, 2016
Jul 06, 2016
10 min read
10 min read
Let’s talk of one industry that is not competitive, Can think of one? No, right. Let’s face it, your customers have a lot of choices these days, and thanks to inbound marketing by your competitors, your customers know about them. In such challenging times how can you retain those clients?Will putting some FAQ’s and how-to’s on your website help? No, you need to do a lot more than that, and it starts from day 1 when the sale is made. It is the Inbound marketing that can help you retain your customers.
What Are The Reasons That Make Your Customers Stay With You?
- They are happy with your product or service.
- Issues are quickly getting resolved and customer service is polite and helpful. They feel connected and supported.
- Everything revolves around the products and services. Products are constantly improving or the service is showing sustained and positive results.
- Customers feel that you are the industry expert and are ahead of the competition.
- Your product or service is unbeatable, and the customers don’t see the added value in switching to your competitor.
How to Retain Your Customers Using Inbound Marketing in Few Simple Steps
Step #1. Put Forward the right tools in place- you need a close integration of a good CRM system and your Inbound Marketing lead generation tools. This is termed as Closed Loop Marketing. This type of marketing will empower your sales and marketing team to work together and monitor customer communications, progress, support issues and milestones, such as trial expirations, subscription renewals ,etc.
Step #2. Stay connected with your clients by reaching out early and often- to gather knowledge of any malfunction of a product or error in service, schedule regular review meetings to answer questions and provide best practices to improve performance. Send Monthly newsletters with product/service update and new content. Let your client know that you genuinely care and are growing bigger and better by the time.
Step #3. Be available online and offline- make sure that you are available across all the channels where your clients can reach you out. Make sure that all your lines are open and people can submit a service/support request or reach out to a human being to get their issues resolved. You don’t need to be present 24/7, but it also depends on your business type whether your client can be in need at odd hours and you are needed to be available, but be transparent in telling the client or new customers at what time they can reach you.
Step #4. Use Social Media as a PR Tool- your support team should have a Twitter account that is monitored in the business hours or preferably more. Use attractive hash tags for your different product or service lines, and publish them on your support channels. Your ORM team must be able to respond to all inquiries, even if it means referring them to a support page. Do follow the same instructions for Facebook and Google+.
Step #5. Grab Attention- to stay ahead of your competitors. This means constantly publishing good content often. It means creating content that not only solves the problem of your existing clients but also attracts new customers. Participate in chats, forums, and regularly comment on your blog posts. Invite people to write guest posts on your blog and seek guest posting opportunities on influencer blogs. By doing all of this “you stay on top of mind” with your own clients while you attract new ones.
Step #6. Measure your retention rates- Track your customers through their interaction with your website, blog and content marketing efforts. Use Advanced Marketing Analytics tools to track your client behaviour and reach out to them via behavior driven communications. Identify problems early and fix them- you should look for negative comments posted on social media or blogs. You can track such comments using advanced social media analytics tools. Reach out to the complainant directly, but privately, to address their issues.
By making customer retention as important as customer acquisition, you benefit from enhanced customer lifetime value, increased referrals and reduced customer complaints. By using Inbound Marketing for both new sales and retained sales, your business benefits from using one set of resources for two important goals. You can beat the competition just by establishing yourself as the leader in the industry, by being most responsive, and by being most genuine to clients.
Why Do You Need A Cart Abandonment Email Strategy For Your Business?
Are you spending a lot of (hard-earned) money on Facebook Ads or Google Adwords to get more traffic to your website but not generating any revenue? If this sounds like you, you most likely have a leaking bucket. To put it another way, no matter how much water you put in the bucket, it will not hold it all since it is leaking somewhere. It's happened to all of us: you are casually browsing the products on an online store, putting some items in your cart, and right before you complete a purchase, boom! You close the app, leaving those items in your shopping basket. If you don't believe it, look through your online shopping carts; something is most likely waiting to be purchased. Shopping cart abandonment is a significant leak in most eCommerce businesses' sales and marketing funnel . A lot of money was invested in attracting these customers, and they have already shown considerable interest in acquiring your product. It is not, however, an unusual occurrence. Approximately three-quarters of consumers abandon their shopping carts at checkout, and this number has been gradually increasing in recent years. Creating an email marketing campaign to combat the phenomenon of abandoned shopping carts might be as simple as that. You will be able to reclaim more of the revenue you previously lost and boost the number of website visitors who become clients. But, as you may know, email marketing can solve almost anything. So, today, we will go over the fundamentals of cart abandonment emails and see how a successful email marketing plan can help your eCommerce business turn the tables (or carts, in this case.) So, let's get started. What Is An Abandoned Cart Email? eCommerce relies heavily on abandoned shopping cart emails. Depending on the retailer’s policies, shoppers who add an item to their online cart but do not complete a transaction will receive an abandoned cart email or a collection of abandoned cart notifications. Customers who have not purchased anything in five hours, for example, are unlikely to shop for the item in their cart actively. Visitors to your site may leave after placing an item in their shopping cart but not purchase it for various reasons. With an abandoned cart email, you may remind them of their interest in your products and push them to make a purchase. Most of your abandoned cart emails are probably automatic, which means they are sent to customers based on predefined triggers set up by you or another member of your staff. Cart abandonment automation is available from many contemporary Email Service Providers (ESPs) and even some eCommerce platforms, with pre-made templates available in many cases. How Does Abandoned Cart Email Work? An abandoned cart email is sent to the visitors who leave items in their shopping cart but do not complete their transaction. It is usually prompted by this activity and provided at three different times: one after the triggered action, the second 12 hours after the prompt action, and lastly, 24 hours after the started action. Abandoned cart emails serve as a gentle reminder to buyers who may require some extra motivation to complete their purchase. Many customers treat their shopping carts as wish lists, putting them there for hours or days before deciding. Alternatively, they could have been distracted by any form of interruption. In this case, abandoned cart emails serve as a way to entice them back to finish their purchasing without adding to the friction. Moreover, abandoned cart emails are a great method to get feedback from your consumers and figure out why they chose your website over a competitor's and abandoned their carts. You can address buyers' problems while also improving the eCommerce experience. When quality products are discounted, it informs potential customers that they are losing out on a great offer. It softly reminds them to follow through after making up their minds. It sneaks up on them, instilling dread of losing out and increasing purchases by 64%. Instead of sounding like a sales pitch, send abandoned cart emails. So, what are the benefits of receiving those emails? Top Benefits Of Receiving Abandoned Cart Emails Increased Conversion Rates Whether your consumer forgot to finish their purchase, looked for alternatives from another company, or didn't have their credit card accessible, setting up a cart abandonment email can be the difference between completing the sale and losing it. The obvious benefits of recouping lost sales and improving income and conversion rates are the key motivations for using this strategy. The first advantage of employing automatically triggered emails rather than manual ones is saving time and money. You may use these emails to encourage clients to return to your site and make a purchase. The emails can remind customers of items, provide references to similar products, or even offer a reward for their purchase for price-sensitive clients' motivation, depending on their gap in memory. It allows you to keep your current customers while saving money on new ones. Customer Interactions Are Improved Via Cart Abandonment Emails You may re-engage abandoners, communicate with them, and build a cart of abandonment emails. When individuals receive personalized email messages and personalized product recommendations, they perceive your company as relevant and helpful. Giving your emails a distinct personality will help you stand out from others. More clients are likely to buy from you again due to their increased trust and loyalty to your brand. Enhanced Customer Satisfaction You might be able to figure out why a customer abandons an order if you send them an email. This information can improve your clients' experience by demonstrating care and providing a customized answer. By fixing this issue, you may be able to improve customer experience and prevent future cart abandonment. There are several methods for determining why a customer left their shopping cart empty. You can either ask the client directly what the problem is and how you can help, or ask them to fill out a short survey or provide them resources to contact you for help (email address, telephone number, and live chat.) Abandoned Cart Strategy: Conclusion Saffron Edge's abandoned cart email strategy is an ROI-driven strategy. They will help you create the best email campaigns for hot leads (potential customers who expressed interest in buying.) By following up with these potential customers and reminding them of the product they were interested in, you can improve your company's customer experience and generate sales. FAQ For What Reasons Are Abandoned Cart Emails So Essential? Abandoned cart emails serve as a reminder to buyers who might need a little extra encouragement to finish their purchase. Many shoppers use their shopping carts as wish lists, adding items for hours or days before deciding. Alternatively, any disturbance could have distracted them. It's a good sign that they are interested in what you are selling. What went wrong, then? Was there an issue with the checkout process? No, the consumer may have given themselves sufficient time to consider it. You have no idea what your client is up to. That is why you must remind him of his enthusiasm for the topic. Abandoned cart emails are an excellent method to boost purchases. When Should You Send An Email About An Abandoned Cart? The first abandoned cart email must be issued within one hour of the abandoned cart. It’s lengthy enough to iron out any issues with the checkout process but not long enough to forget about the item completely. Send a second and third abandoned cart email after a day or two, then wait another 2-3 days. How Many Emails Should You Send Out In Abandoned Cart Series? It all depends on you. Sending one to four emails is considered ordinary; sending more than that may fall into the spam category. Customers may still be hesitant to purchase an item if they just received a single email one hour after abandoning their cart. ...
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SaaS SEO strategy to Drive More MQLs
To drive more sales-qualified leads (SQLs), it is pivotal to understand the essence of SaaS SEO Strategies. What is SEO for SaaS, and why is it essential to utilize SaaS SEO platforms? What does your audience want? How do search engines work, and how does a SaaS marketing agency help you improve your SEO strategies? Additionally, monitoring Key Performance Indicators (KPIs) across the growth cycle is essential for gaining insights into your business's market position. As you deploy a saas marketing seo strategy on your website, you can anticipate a rise in organic traffic, resulting in increased revenue, favorable reviews, an expanded customer base, and enhanced industry authority. These factors are the signs of successful SaaS marketing in a startup. This blog explores the importance of SaaS SEO and its critical components to help you improve your strategy as per the SaaS marketing trends and drive more SQLs. What is SEO for SaaS? SaaS SEO is optimizing SEO per SaaS businesses' unique requirements and challenges. Let’s break it down for you: Search Engine Optimization(SEO): Optimizing a website's content to increase relevancy and improve its visibility and ranking on search engine result pages (SERPs). Software as a Service(SaaS): SaaS is a business model that focuses on selling software products online to customers on a subscription basis. As it is based digitally, SaaS platforms use SEO to improve online visibility and for business success. Importance of SEO for SaaS Companies SEO is pivotal for SaaS companies, providing a cost-effective means to draw in potential customers within the growing digital realm consistently. Given that a significant portion of B2B buyers engage in online research before finalizing purchasing decisions, a robust online presence becomes essential to being discovered during this pivotal research phase. Furthermore, SEO facilitates the generation of high-quality organic traffic for SaaS websites, enhancing lead generation, increasing conversion rates, and ultimately contributing to revenue growth. SaaS businesses prioritizing optimizing their online visibility and forging collaborations abiding the saas marketing funnel with our expert saas marketing mix is instrumental. These agencies play a key role in implementing highly effective SEO strategies, including enterprise SEO SaaS, that align with industry best practices and cater to the digital marketplace's specific and dynamic needs. Why does your SaaS business need an SEO Strategy? The SaaS industry comes with challenges and opportunities, requiring a unique approach to SEO. Here are five reasons why you need to customize your SEO strategy for the SaaS business model: Digital Service Delivery: SaaS relies on subscriptions, making customer retention as necessary as acquisition. SEO should focus on creating content that engages existing customers and allows them to stick around. Global Competition:Unlike local businesses, SaaS companies compete globally. Your SEO strategy should be global, considering different languages, cultures, and search habits, and not just optimizing for Google. Industry Changes:The SaaS industry evolves fast. Your SEO strategy must be adaptable, keeping up with industry trends, frequent algorithm updates, and changing customer preferences. Targeting Decision-Makers:SaaS decisions often involve teams or organizations. Tailor your SEO to target keywords, content, and messages that resonate with these decision-makers, ensuring high visibility for the terms they're likely to search for. Diverse Customer Profiles:Depending on your SaaS product, you might target individual consumers (B2C), other businesses (B2B), or a mix (B2B2C). Your SEO strategy should speak to each group with relevant keywords, content, and engagement tactics. Critical Components of a SaaS SEO Strategy SaaS Keyword Research Keyword research for SaaS is fundamental in developing an effective SEO strategy for your software services, especially when targeting small businesses. SaaS keyword research involves identifying the phrases and terms your target audience commonly uses when searching for similar products, such as SaaS for small businesses. By gaining insight into your potential customers' language, you can optimize your website content to align with their search queries, improving your visibility on search engine results pages (SERPs). For SaaS websites, the focus often revolves around incorporating the product or service name and addressing queries related to the software's problem-solving capabilities or distinctive features. Utilizing various SEO tools is key to discovering high-volume, low-competition keywords likely to attract qualified traffic to your site. Additionally, understanding search intent is essential, considering what users are searching for and the reasons behind their searches. It is also essential to understand the significant role of competitor keyword research, which involves analyzing the keywords your competitors rank for. By doing so, you can formulate a strategy to compete for those exact keywords, pinpointing content gaps that can be filled with high-quality, keyword-optimized material. SaaS Technical SEO Thoroughly exploring relevant keywords helps your SaaS platform customize the SEO approach. Yet, the SaaS Technical SEO is crucial for success in the SaaS industry. This provides enhanced visibility and superior rankings across search engine results pages. To truly understand its significance, you need to learn the concept of "crawlability," denoting how efficiently search engine bots navigate and access your website. Technical SEO strategies are instrumental in ensuring these bots' seamless access, efficient crawling, and thorough indexing of your website. This, in turn, maximizes its exposure to potential customers. Key focal points include optimizing site structure, refining loading speed, ensuring mobile responsiveness, and implementing XML sitemaps. An organized site structure and complete XML sitemaps streamline bots' understanding of your site, while rapid loading times and mobile optimization contribute to a positive user experience. SaaS (Software as a Service) world products can be complex, and incorporating structured data becomes necessary in your technical SaaS marketing SEO strategy. Structured data, or schema markup, furnishes search engines with nuanced insights into your site and its content, facilitating a deeper understanding of your page's purpose. This not only results in more informative search listings but also holds the potential to improve your click-through rate, driving a surge in traffic to your site. SaaS Content Marketing Strategy A SaaS content marketing strategy involves steering away from the intricacies of technical SEO and focusing more on user-centric aspects. Success in this domain hinges on deeply understanding your audience's needs, search behavior, and a meticulously researched set of keywords. Commercial Pages Essential information about your services, such as features, solutions, integrations, industries, and product pages, is included on commercial pages. These pages' content should align with your keyword research strategy; audience intent is pivotal. Whether optimizing existing pages with targeted keywords or identifying opportunities for new pages, this approach contributes to an SEO strategy tailored for a SaaS platform. In particular, optimizing SaaS pricing pages is crucial for providing transparency and clarity to potential customers. Clear and well-structured pricing information can significantly impact the decision-making process for businesses evaluating your SaaS offerings. Understanding the importance of SaaS pricing page in the overall user experience and conversion funnel is key to building trust and driving customer engagement. Educational Pages Diversifying into educational content, such as blog posts, guides, and case studies, showcases your expertise and delves into topics relevant to your audience. These materials are crucial in expanding visibility and authority in the SaaS industry. Keyword research continues to be a guiding light that shapes your content calendar. This enables the prioritization and creation of content that zeroes in on the most impactful keywords. Consistently producing high-quality, targeted blog content addresses your audience's queries and sends positive signals to search engines regarding your website's relevance and authority. The fresh, keyword-targeted SaaS content Strategy significantly amplifies your SaaS SEO efforts, driving more organic traffic and maintaining an engaging online presence. SaaS Link Building Building links is like making friends online for SaaS companies; showing up on Google and gaining trust is crucial. Imagine getting a thumbs-up from an excellent website; that's what a backlink is. The more credible websites link to yours, the more Google thinks your content is incredible. To get these thumbs-ups, SaaS companies need a strategic plan, particularly when focusing on B2B abm. Create content people want to share or write posts for famous websites. It's like making friends with popular folks on the internet. Every link you get makes Google see your website as a helpful and trustworthy source. Good links help you get noticed, attract visitors, and make people believe in your SaaS solutions. As of now, we are aware of the four key components of SaaS SEO strategy. These pillars help your SaaS company to outrank other companies in search engine result pages (SERP), driving more traffic and converting potential leads into successful paying customers. In the following sections, we will discuss each component individually in a detailed structure and provide tips to improve your SaaS Strategy. How can SaaS keyword research be Conducted? Keyword research helps you identify potential customers' terms and phrases when seeking SaaS solutions. Below is the step-by-step approach on how to do keyword research for your SaaS platform: Know Your Audience Understanding your audience is crucial before you search for the right keyword for your SaaS SEO strategy. What problems does the customer face? What type of SaaS Solution are they seeking? What kind of language do customers use while searching? These insights help you find keywords your potential customer might use in their search queries. Generate Idea Through Brainstorming Generate a pool of potential keywords by analyzing your target audience data and conducting a team-based brainstorming session. Considering that your audience may employ diverse search terms, leveraging varied perspectives can prove highly valuable. Dedicate an hour or two to the initial phase, brainstorming keywords for both your commercial and educational pages. Commercial keywords should revolve around product types, solutions, features, industries, clients, and integrations. Simultaneously, educational keywords should align with customer inquiries and offer general information about your product. Identify the Search Intent Search intent refers to the fundamental motivation or objective behind a user's search query on search engines. It embodies the user's purpose, whether purchasing, locating a specific website, finding answers to a question, or simply exploring a particular topic. A profound understanding of search intent enables businesses to tailor their content to resonate with what users are searching for, enhancing the chances of attracting the right audience to their website. Once the list of suitable keywords is compiled, examining the leading search results for each keyword becomes crucial. This analysis provides insights into the favored content format, and the specific type of information users seek, whether in the form of blog articles, product details, competitor SaaS sites, etc. Consequently, keywords can be categorized based on navigational, informational, commercial, and transactional intent. Conduct a Competitive Analysis Performing a thorough competitive analysis is essential after identifying potential keywords and understanding search intent. Distinguish between direct and indirect competitors within the industry. Evaluate their SEO tactics, focusing on website optimization, compelling meta descriptions, and site hierarchy. Utilize tools like Ahrefs to identify competitors' top-performing keywords, positions, and search volumes. Examine their content strategy, considering content type, frequency, and preferred formats. Identify gaps in their approach, such as overlooked keywords or neglected content formats, to capitalize on these opportunities. While manual research offers insights, tools like Ahrefs provide efficient and detailed data, enhancing the overall effectiveness of your SEO strategy. Research Keyword Data Now that you have compiled an extensive list of keywords with a solid understanding of their intent and relevance. Various tools can help identify relevant keywords, and the following free options are a good starting point: Google Keyword Planner Google Trends Bing Webmaster Tools Keyword Research Ahrefs Keyword Generator AlsoAsked For more advanced insights, consider using paid tools like SEMrush or Ahrefs, which provide in-detailed keyword data, including monthly search volume and keyword difficulty.Essential data points to include in your analysis, along with the tools for sourcing this information, are: Search Volume The frequency of a keyword being searched in a search engine within a specific timeframe is typically presented as a monthly average. Keyword Difficulty An estimate of the challenge involved outranking existing websites on the SERP for a particular keyword, typically ranging from 0 to 100. Ranking The current position of your website or webpage in the search engine results page for a specific keyword indicates the relevance of your site to that keyword. Ranking URL The specific webpage displayed in the search engine results page for a given keyword may not always align with the intended page for that keyword. Rich Snippet Results Enhanced search results extracted from your webpage by Google, offering quick answers to user queries directly on the search page. While this may strengthen authority, it could reduce traffic as users may not need to click through. Keyword data provides valuable insights into the behaviors and preferences of your target audience, allowing the creation of a more personalized and targeted SaaS SEO strategy Implement the Findings After meticulously researching and compiling a list of pertinent keywords and understanding their significance, the final step is easily integrating these findings into your content strategy. This involves a strategic approach to ensure natural incorporation into your website.Here is a practical guide on how to achieve this: Optimizing Existing Content To maximize the impact, strategically weave them into crucial areas of your website. This includes page titles, meta descriptions, headers (H1, H2, and H3), and including the body of your content. Don't overlook the importance of incorporating keywords into your page URLs. Maintain a delicate balance to avoid disrupting the user experience or compromising content readability. Creating New Content Use your refined list of keywords as a roadmap for generating fresh, relevant content. Consider developing blog posts, white papers, or creating videos around these target keywords. Monitor and adjust After implementing chosen keywords, monitor their performance using reliable SEO tools, observing shifts in rankings, organic traffic, and conversions. If a keyword falls short, adjust your strategy agilely, recognizing that SEO is a continuous, long-term commitment requiring refinement. Utilize tools for rank tracking and Google Analytics to assess audience engagement and establish conversion tracking. Make necessary adjustments, refine content, experiment with different keywords, and stay current on SEO trends for ongoing optimization. This allows for adaptability in response to evolving results and changes in the search landscape. How To Conduct a SaaS Website Audit? Crawl Your Website Efficient execution of technical SEO is greatly facilitated by leveraging specialized tools to assess and optimize a SaaS website. Through years of experience, we have identified vital instruments that effectively simulate search engine interactions, aiding in detecting and resolving performance issues. Firstly, it is essential to establish and configure the Google Search Console. This complimentary tool from Google is a critical resource, enabling website owners to oversee and manage their site's visibility in Google search results. With functionalities such as sitemap submission, identification of crawl issues, and notifications regarding security or manual actions, Google Search Console plays a pivotal role in enhancing technical SEO. To ensure optimal utilization, it is imperative to correctly verify the suitable version of your site (www or non-www), and for HTTPS-enabled sites, the verification process should be appropriately conducted. Following the Google Search Console setup, consider employing one or more of the following tools for a comprehensive site crawl: Screaming Frog Lumar.io (Formerly DeepCrawl) Ahrefs These tools efficiently replicate search engine behavior and assist in pinpointing potential issues affecting your website's performance. Subsequently, addressing high-priority issues identified during the crawling process is crucial. This involves a systematic approach to resolve and optimize the technical aspects influencing the website's search engine performance. Subsequently, addressing high-priority issues identified during the crawling process is crucial. This involves a systematic approach to resolve and optimize the technical aspects influencing the website's search engine performance. Resolve Technical Issues Here’s a priority list of technical issues to tackle, along with practical solutions: 404 Errors (Page Not Found): Promptly address broken pages to enhance user experience. If feasible, fix the page or use a 301 redirect to guide visitors to a relevant page. Slow Page Load Time: Page loading times exceeding 2 seconds can affect rankings and conversions. Use Google PageSpeed Insights to identify and fix speed issues for improved overall site performance. Lack of Responsiveness: Your website must display well on all devices. A responsive design should be compatible with all devices to provide a positive user experience and align with Google's mobile-friendly guidelines. Duplicate Content: Resolve confusion in Google's indexing by implementing rel=canonical link tags. Specify the preferred page version to avoid deprioritizing both versions. Thin Content: Enhance pages with minimal content by adding relevant information. Alternatively, consider consolidating such pages with others to create more comprehensive and valuable resources. JavaScript Blocking Navigation: Ensure navigability with JavaScript disabled. Adjust your site so links render in HTML or a navigable format, even when JavaScript is turned off. Absence of Sitemap.xml File: Improve Google's understanding of your site by providing a sitemap.xml file. This file outlines URLs, their significance, and update frequency, facilitating comprehensive indexing. Missing Robots.txt File: Safeguard Google's crawl budget using a well-structured robots.txt file to specify pages that should not be crawled or indexed. Exercise caution when editing this file to avoid unintended consequences, as errors could lead to the deindexing of your entire site. Technical Monitoring and Maintaining Proper Technical Structure After implementing the technical best practices outlined in this guide and considering insights from our SEO tools, performing a thorough site re-crawl is crucial. This step allows us to confirm the live implementation of changes and pinpoint any new issues that may have surfaced. Additionally, it's prudent to configure our selected crawling tool to conduct regular re-crawls based on our chosen schedule. For websites undergoing frequent updates or extensive restructuring, opting for a more frequent crawl cycle is advisable. On the other hand, if our site experiences minimal changes or content additions, a less frequent crawl cycle should suffice. It's worth noting that issues may arise over time. Our objective is not to achieve a flawless, issue-free website but to proactively manage and address the most critical issues. This proactive approach ensures that these issues don't hinder our website's performance as we continue to add content and build links in the future. How to Create a SaaS Content Marketing Strategy? Developing an impactful SaaS content marketing strategy involves three key phases: content organization, content production strategy, and content production planning. Content Organization: Efficiently organize your website content for a seamless user experience and improved search engine rankings. Group-related content logically employs a hierarchical structure, is designed for easy navigation, and maintains consistency in style across commercial and educational pages. Content Production Strategy: After organizing your content, focus on a consistent production strategy. Understand your audience's buying journey, set clear objectives, conduct a content audit, leverage keyword research, design a content calendar, and assign responsibilities. Craft precise, concise, SEO-friendly content, track performance metrics, and continuously refine your strategy. Remember, SaaS content marketing is dynamic, requiring constant adaptation to the unique needs of your audience and business goals. Diligently following these steps will guide you toward a successful strategy. How to Create a SaaS Link Building Strategy? Building an effective SaaS link-building strategy is vital for SEO success. Here is our step-by-step approach: Identify Target Pages For Link Building: Initiate your strategy by determining which pages on your site will be the focus of your link-building efforts. You can either leverage existing high-performing pages or create new ones, ensuring a balanced approach for optimal results. Leveraging Existing Pages: For those starting their SEO journey or with a relatively new site, existing popular pages are valuable assets. Use tools like Ahrefs for backlink analytics to identify top-performing pages that can benefit from additional traffic. Some pages may require optimization for target keywords before initiating link building. Creating New Pages: Expanding your site with new pages gives it a fresh appearance and attracts more visitors. Utilize keyword research to identify the most valuable target keywords for these new pages. Choose Between Commercial and Educational Pages: When selecting target pages, it is essential to Understand the distinction between building links for commercial and educational pages. While commercial pages are more challenging, focusing on educational pages can be strategic. However, it is essential to pay attention to commercial pages. Choose a Link Building Method Choosing a suitable link-building method is critical to crafting an effective SaaS link-building strategy. This decision significantly influences the caliber of backlinks you secure, ultimately providing desired SEO results. Let's explore link-building techniques to identify the most suitable approach for your SaaS business goals. Editorial Link Building: When strategically boosting the rankings of specific target URLs, editorial link building takes the lead. This method involves persuading another site's editor to link back to your site, either through your editorial influence or the merit of your content. It proves effective when aiming to enhance rankings for specific keywords, typically garnering links from sites with moderate authority. Success in editorial link-building hinges on factors like keyword difficulty, SERP composition, competition authority, and your website's authority. Guest Posting: Guest posting involves convincing the editor of another website to allow you to contribute content, offering value to their audience in exchange for a link to your site.Guest posts usually link to your homepage through the author bio rather than incorporating contextual links. It is a common practice to pitch relevant topics that resonate with the host site's audience when arranging guest posts. Exchanging Guest Posts or Links: The exchange of mutual backlinks can be facilitated through guest posts or link exchanges. Guest post exchanges involve creating new content, while link exchanges entail inserting external links into existing content. Google generally accepts these tactics when the links are relevant. However, it is crucial to avoid irrelevant exchanges to prevent penalties. Quality assessment of the site you are exchanging links with is essential. Authority Link Building: Authority link building involves acquiring links from high-authority and credible domains, such as educational, government, and news sites. While these backlinks improve domain rating and authority, they may not yield immediate high-ranking placements for target keywords. Authority sites uphold rigorous editorial standards, and their links are often nofollow, offering PR value without direct SEO benefits. Considering the PR value outweighs this limitation carefully. Internal Links and Their Role in Link Building Internal links are the links that are embedded within the same website. Here's a closer look at their role in SEO and link building: Sharing Authority: Internal links help share the authority gained from external backlinks. Linking from a strong page to others boosts their rankings. User-Friendly Navigation: They make it easy for visitors to navigate, keeping them engaged. For instance, linking to related articles can increase the time spent on your site. Improving Page Discovery:For more significant sites, internal links make sure all pages get noticed by search engines. Linking from popular pages can help 'orphan' pages get indexed. Keyword Optimization:Internal links with relevant anchor text strengthen keyword relevance, aiding search engines in understanding the linked page's content. Conclusion As of now, we fully understand SaaS SEO and how it works. And it is a must if you want your SaaS Platform to stand out from the competition. The challenges and opportunities within the SaaS industry necessitate a customized approach to search engine optimization, encompassing key components such as keyword research, technical SEO, content marketing, and link building for b2b saas marketing for your business. Managing all these elements simultaneously can be tricky and challenging. Taking help from a SaaS SEO agency, like the professional team at Saffron Edge, one of the top SaaS marketing agencies, can customize your SaaS Strategy to help you reach your goals effectively. ...
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New LinkedIn Algorithm for Your Brand Success
LinkedIn has solidified its position as the go-to platform for professionals and businesses alike. While traditionally considered a business-centric network, LinkedIn's essence as a possible avenue for social media marketing and networking cannot be overlooked. What works for Linkedin today is not just personal connections but also other influencers sharing their insights through relevant content. with relevant keywords. Similar to its counterparts, Linkedin heavily relies on a sophisticated algorithm to determine which content reaches its users' feeds. So it's important to know how does Linkedin algorithm work. Understanding the inner workings of this algorithm has become paramount for individuals and brands aiming to maximize their visibility and engagement on the platform with relevant content. With the arrival of 2023, Linkedin has introduced an updated algorithm, promising to revolutionize the way content is distributed to its vast user base. This algorithmic shift holds tremendous potential for marketers, enabling them to fine-tune their Linkedin strategies and amplify their brand presence. To unlock the true power of this new algorithm and ensure that your Linkedin posts reach the right audience, it is crucial to grasp the underlying factors driving its decision-making process. In this comprehensive guide, we delve into the intricacies of the 2023 Linkedin algorithm. We will equip you with the knowledge and insights necessary to employ this algorithm to your advantage by dissecting its key components and shedding light on the crucial factors shaping its operation. Join us as we unravel the secrets behind LinkedIn's magic formula, empowering you to navigate the ever-changing landscape of Linkedin marketing with confidence and finesse. Let's explore! What is the Linkedin algorithm? The Linkedin algorithm employs a sophisticated set of criteria to determine the visibility of posts on the platform, catering to a tech-savvy audience. With over 810 million members and growing, LinkedIn's algorithm faces the monumental task of analyzing billions of posts daily. Its primary objective is to curate a captivating newsfeed personalized to each user's preferences and interests. Let's take a moment to appreciate the hard work of those Linkedin robots—maybe we can even consider sending them some virtual flowers as a token of gratitude! LinkedIn's focus goes beyond mundane networking; it aims to create an engaging environment that resonates with the tech community. It's like attending a lively party where you casually carry your resume in case someone wants to take a peek! How Does It Work Knowing how to optimize your content to align with the Linkedin algorithm can greatly benefit your visibility, but failure to do so may result in your content languishing in Linkedin purgatory. Read on further to uncover the inner workings of the Linkedin algorithm to take some notes! 1. Content Classification The algorithm employs a multitude of factors to determine the relevance of your post to your audience. It classifies posts into three categories: spam, low-quality, or high-quality. Spam: To avoid being flagged as spam, steer clear of poor grammar and excessive links. Posting too frequently (more than every three hours) or tagging an excessive number of people (more than five) can also trigger spam detection. Additionally, be cautious of using hashtags like #comment, #like, or #follow, as they may raise red flags. Low-quality: While not classified as spam, these posts fail to adhere to content best practices. If your post lacks engagement, the algorithm may deem it as low-quality content. High-quality: These are posts that align with LinkedIn's content recommendations. They exhibit the following characteristics: Readability: Ensure your post is easy to comprehend, employing clear and concise language. Encourages engagement: Pose a question to prompt responses from your audience. Hashtag usage: Limit the use of hashtags to three or fewer in order to maintain post quality. Strong keywords: Incorporate relevant and impactful keywords that resonate with your target audience. Tagging strategy: Tag individuals who are likely to provide genuine responses, avoiding spamming tactics. And remember, no spamming! Outbound links: Consider placing outbound links in the comment section rather than the post itself. You can enhance your content's chances of being classified as high-quality by the Linkedin algorithm if you simply adhere to these guidelines. 2. Linkedin and its Test for Your Post Linkedin subjects your post to a crucial test of engagement. Once the algorithm confirms that your post isn't spam, it initially showcases it to a select group of your followers. If your post garners significant engagement in the form of likes, comments, and shares right from the start, Linkedin recognizes its appeal and expands its reach to a broader audience. This is why some individuals are tempted to join Linkedin pods, seeking to amplify early engagement. However, if there's little to no response during this stage, or if your audience flags your post as spam or chooses to hide it from their feeds, Linkedin will not further promote it. This pivotal testing phase occurs within the first hour after sharing your post, making it a crucial make-or-break moment. Maximize the potential of this time test by following these strategies: Optimal Timing: Post when you know your followers are active on LinkedIn. Utilize Linkedin analytics or tools to determine the best times for engagement. Engage with Comments: Respond promptly and thoughtfully to any comments or questions on your post, fostering a sense of interaction and community. Spark Engagement: Encourage interaction by posing questions or providing prompts that entice your audience to participate in discussions. Consistent Posting: Maintain a consistent posting schedule, allowing your dedicated followers to anticipate and engage with your new content. Active Networking: Engage with other posts on LinkedIn, increasing your visibility and potentially inspiring others to explore your latest content. With the implementation of these tactics during the crucial first hour, you can optimize your post's chances of capturing attention, driving engagement, and ultimately expanding its reach within the tech community on LinkedIn. 3. LinkedIn’s Rules for Engagement Once your post starts generating engagement, the powerful Linkedin algorithm will begin expanding its reach to a wider audience. The selection of Linkedin users who get to see your post depends on three key ranking signals: Connection Strength: The algorithm prioritizes Linkedin users who are closely connected to you, such as colleagues, current or past work associates, and individuals you've interacted with previously. Topic Relevance: Linkedin determines a user's interests based on the groups, pages, hashtags, and people they follow. If your post mentions topics or companies that align with a user's interests, it increases the likelihood of them seeing your content. According to LinkedIn's Engineering blog, the algorithm also considers additional factors like the language used in the post and the companies, people, and topics mentioned. Probability of Engagement: This signal is measured in two ways. Firstly, it evaluates the likelihood of a user engaging with your post based on their previous behavior and their engagement history with your previous posts. Secondly, it takes into account the overall engagement generated by the post itself. If your post becomes a hot topic, sparking conversations and attracting significant engagement, more users content are likely to join the discussion. Tips To Ace Your Linkedin Marketing Strategy To effectively navigate the algorithm and make the best of your Linkedin Marketing strategy, content creators in the tech space should focus on relevance and employ various strategies. We have also created a Linkedin Content Calendar Template to make life easier for you and your team. Other than that, here's what you can do! Know Your Audience To effectively engage your audience on LinkedIn, it's crucial to deeply understand who they are and what interests them. Conduct thorough audience research by leveraging analytics and insights from other platforms. Identify their demographics, preferences, interests, and pain points. Use this knowledge to tailor your content and messaging to resonate with their needs and interests on LinkedIn. Creating content that addresses their specific challenges or provides valuable insights can establish a strong connection and drive engagement. Utilise Engaging Formats: Visual content is highly effective in capturing attention and generating engagement on LinkedIn. Posts with images tend to receive more comments compared to text-only posts, while videos often generate five times more engagement. Emply these engaging formats to enhance the impact of your content. Incorporate visually appealing images, videos, or even animations that align with your messaging and make your posts stand out in the feed. Compelling visuals can pique curiosity, encourage interaction, and drive higher engagement levels with your audience. Optimal Posting Times: Timing plays a crucial role in maximizing engagement on LinkedIn. While the general consensus suggests that Tuesdays and Wednesdays at 9 a.m. are optimal posting times, analyzing LinkedIn-specific analytics and audience behavior is essential to determine the best times for your specific audience. Employ Linkedin analytics tools or platforms like Hootsuite Analytics to gain insights into when your followers are most active. Posting your content when your audience is online and ready to engage can definitely help you increase the visibility and reach of your posts, driving higher engagement levels. Promote and Tag: To expand the reach of your posts and increase visibility, it's important to use promotion and strategic tagging. Tag relevant companies, influencers, or individuals in your posts to attract their attention and encourage them to engage with your content. Utilize strategic keywords related to your industry or niche to optimize the discoverability of your posts. Additionally, incorporating relevant hashtags can help your posts appear in relevant topic feeds and reach a broader audience. Consider creating and promoting branded hashtags that are unique to your brand, as this can foster a sense of community and increase visibility among your target audience. Encourage Engagement: LinkedIn's algorithm rewards engagement, particularly posts that spark conversations and discussions. One of the most effective ways to encourage engagement is by posing questions to your audience. Ask thought-provoking questions related to your industry, trends, or challenges. This not only prompts your audience to share their opinions and insights but also positions your brand as a thought leader and creates opportunities for learning more about your audience's interests. Importantly, actively participate in the discussions, respond to comments, and foster meaningful dialogues to strengthen the engagement further. Craft Original, Engaging Content: Original content tends to perform better and elicit more engagement than shared content. While repurposing content or incorporating user-generated content can be valuable, try to find ways to add your own commentary or value to make it unique. Reframe the content, provide your analysis, or share your personal insights. This not only sets your posts apart but also encourages your audience to engage with your perspective and join the conversation. Additionally, consider incorporating conversation-provoking questions in your posts to stimulate discussions and further engage your audience. Build a Strategic Network: Building a healthy and active network is crucial for currying favor from the Linkedin algorithm. Ensure your personal profile and company page are complete, updated, and optimized for visibility. Building connections relevant to your industry or those you think would be interested in seeing updates from you is the key to beat Linkedin algorithm. Encourage your employees to showcase their affiliation with your company on their profiles and use your corporate hashtag. Actively follow others and attract followers who are genuinely interested in your content. Participate in relevant Linkedin Groups or even create your own to foster engagement and expand your network. Embrace New Formats: Linkedin often gives a boost to new features and formats as they are introduced. Be an early adopter and experiment with these new formats. Whether it's Linkedin Live, Linkedin Articles, Linkedin Slides, or any other emerging format, embrace them to stand out and gain an advantage within the algorithm. Even if some features do not last, being an early adopter can provide an edge in terms of visibility and engagement. Genuine Engagement, Not Begging: While engagement is important, explicitly asking or encouraging the community to boost your reach by liking, reacting, or commenting on your Linkedin post and articles in a spam-like manner is discouraged by LinkedIn. The algorithm actively reduces the reach of such posts. Instead, focus on delivering reliable, credible, and authentic content that sparks genuine engagement. Foster meaningful conversations, respond to comments, and create value for your audience. Building authentic relationships and fostering genuine engagement can help establish trust and credibility with your audience while gaining favor with the algorithm. In Conclusion The world of social media marketing is a tough one to navigate, but understanding and leveraging the algorithm can be a key to unlocking the full potential of your content. As you navigate the Linkedin algorithm, Saffron Edge is here to help you make the most of this dynamic platform. Reach out to us today to explore how our expertise in digital marketing can propel your Linkedin presence to new heights. Let's unlock the power of Linkedin together! ...
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