Top NJ Social Media Agency that Delivers Results

2000 was the year of Search Engine Optimization, 2010 was the year of Social Media and it seems like 2018 is going to be the year of chatbots. In one of our previous blogs, we talked about how chatbots have failed miserably in their endeavor of sparking meaningful conversations with users. But the tables have completely turned now! The recent developments in the field of AI and chatbots have made huge leaps from the start of this year and haven’t looked back ever since. Developers have now found a sweet spot to make chatbots work like they are supposed to and brands are jumping on this bandwagon again in heaps And modern chatbots are surprisingly easy to set-up and install. You can easily set-up one on your website, messaging platforms or social media accounts as there are now quick integrations available to use your chatbot on the platform you like. But the best part is that most of them don’t require any coding knowledge at all From a marketing perspective, chatbots have always been great at driving engagement. Combined with the recent advances in AI, NLU (natural language understanding) and machine learning, they really have become a force to be reckoned with. So if you are looking to hire a chatbot for marketing your own brand, there is no better time than now! Here are a few ways you can make use of AI-powered chatbots to provide an amazing user experience and better market yourself to your users - 1. Exceptional Customer Support Starting with the obvious, It’s a no-brainer that a chatbot can easily be your next best customer support executive that’s up and working 24*7. Providing quick replies has always been a hurdle for brands trying to provide excellent customer support and with chatbots, it becomes fairly easy. Whether your customers are seeking for help on your website or one of your social media accounts (most probably Facebook), employing a chatbot on your preferred platform will help reduce friction and boost your overall customer experience marginally. While this is the most basic use-case of a Chatbot and the sole reason for which they were used for initially, modern Chatbots can do a lot more. 2. Interact with website visitors When users visit your website, most probably they’d want to look at your products, they even can have some burning questions about the products and services you provide and would love some quick answers. According to a study, If you are not able to answer quickly, they may never return to your website again. In situations like these, a chatbot can really be your knight in shining armor. There are chatbots dedicated to providing this functionality on a website through live-chat. Give it a nice profile pic, a conversational tone, and a swanky name, and your users won’t even know if they are talking to a bot or a real person. Or you can keep it simple and straightforward like Levi’s. Levi’s Indigo helps its website visitors find their suitable products (which we’ll talk about in a while), get help and read blog articles, all accessible through the chatbot. Users really don’t care about it as long as their problems are being taken care of. Also, 48% of users prefer choosing live-chat as a medium to interact with a brand rather than emails, according to a study. 3. Qualify the best leads I like how Drift has explained it nicely on their homepage how their chatbot (or leadbot) can really transform your sales funnel for good. They even gave this simplified process a name - ‘Conversational Marketing’ Also, did I mention Drift is the only company that managed to bring the limelight back on chatbots with their newly named concept? So, being experts in ‘Conversational Marketing’, you’d think they’d know a thing or two about how to convert leads, right? I thought the same and tried out their Driftbot for a while and every time I visited their website, the Driftbot always had something new to say to me to make me convert. And this…. Which you can do on your site as well, your creativity is your limit when it comes to converting leads through conversational marketing. But one thing is for sure, chatbots indeed cut a lot of time out of your customer journey, which is always a good thing, for both your business and your customers. Conversational Marketing lets your sales team focus on the best leads filtered by your chatbots in, as drift mentioned, minutes. Some people have said that lead qualifying chatbots have shortened their lead qualifying process by 18 days! And when integrated with Salesforce and other tools intended for your sales team, it can really streamline your sales processes. 4. Sell in a conversational way If you are a B2C brand, selling your products in a casual manner becomes easy with a chatbot as everything is done with conversations and not hard selling. And customers will be prompted to buy as well, as they’ll be shown personalized items based on their own choices. H&M has their own bot to sell their products on the platform Kik. If you had typed ‘Shop this’ instead, then the chatbot would redirect you directly to their site to make the final purchase. See how simple the process becomes for users! Or see how Macy’s chatbot on Facebook does it. 5. Studded with Analytics Usually, chatbots come with analytics, if not, there are bots that can provide this functionality to a bot. Anyways, the thing to focus here is that bot analytics can come in handy if you ever choose to employ a bot for your brand. With the help of analytics, you can easily monitor all the chats your bot has had with users, see the most searched for products, track conversions, return visits & more. But most importantly, analytics can be used to see if the conversational tone that you’ve set for your bot is going well with your user base or not. And if your bot is not making many conversions, you can easily change the tone of your bot to get the best out of your bot’s marketing efforts. Modern chatbots have come a long way from just being your customer support executives. Today, they can proudly be your brand’s voice, the first point of contact and sales executives. While I have tried to list some cases where you can use a chatbot to enhance your brand’s user experience, you can use them in a lot more creative ways, totally depends on what you want to do with your chatbot. ...

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Social Media is unarguably the most popular medium to communicate and spread a piece of information, in just a few seconds. And it is no different for businesses. Social media has become an essential commodity to garner traffic, create brand exposure and to achieve more revenue conversions. For this, your business needs to invest in social media marketing. But it is not a one-man job and further requires expertize. The selection process of a social media marketing company has a long-term effect on an organization’s success. This process demands for special attention and consideration to important details. Many social marketers does things that may be wrong, and it is better that you avoid those. This blog will help you in providing an insight as how to choose the best company for your business. 1. Understanding of Your Business You can get an idea if the social marketing company is right for you by looking at the kind of questions they ask. They should make efforts in learning and understand your marketing objectives in the personal brainstorming sessions. A good social media marketer never assume things, they ask you about your competitive factor, your target area and your weaknesses to create strategies that are customized for your business. 2. Number of Platforms Having a presence on a number of social media platforms is essential for the company. But it should never be overdone. Some marketers have the tendency to get its presence on every social media platform available. But not every platform is same, some are far more valuable than others. You can further lose your followers with reduced levels of relevancy if you don’t keep up with the regular posts. Go for a company that can create your presence on those platforms that are most valuable for your business.   3. Effective Communication Communication plays an important role, whenever you hire a company. You should always have an understanding of what is going on.  It is imperative that the company you are hiring follows consistent communication regarding progress and goals. Monthly reports in the form of emails are not enough. Actual conversations through conference calls should take place at least twice in a month by your hired company. 4. Full Picture Many marketers keep their strategy focused only on the Traffic part. Traffic is certainly a better metric to follow and should be taken into account. But just because people are coming on your site doesn’t mean they are interested or going to buy. So, you need a social marketing company that focuses on the bigger picture. The quality of your traffic is an important factor, that needs to be taken very seriously.  5. Measurement of Success To know your success and failure rate, measurement is necessary. The key performance signal of the efforts of the company hired by you to manage the social marketing should be properly defined. There should be clear metrics to evaluate the performance in terms of reach, engagement, growth, lead generation and the increase in your website traffic. You have to make sure that the company has a detailed plan that makes sense to you and in relation to your business. Social media marketing is a bit complex than other marketing strategies. It requires you to do a proper research, understands your goals, values the experience and chooses a social marketing company which can provide you with strategies best for your business. ...

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Brand marketing is one of the largest areas where every business invests its heart and soul, just to boost the business revenues and outperform the market rivalry. Businesses like small firms, manufacturing industries, corporate offices, and even legal institutions - every trade rely on effective marketing tactics to prosper gradually. Speaking of legal institutions, a Family Law firm uses marketing methods to generate quality leads and drive them successfully into trusted clients. That being said, there exist numerous marketing methods that can be used to incentivize prospects and attract them to your legal service firm.For instance, you can engage your customers via a strong content marketing strategy, building a content-driven website presence, email marketing, or by making use of Google’s online marketing tools, and so on. Marketing firms bring you closer to effective email marketing for your Family Law firm so you can showcase your expertise to the target audience in an effective and swift manner. Source: Unsplash Speaking of email marketing for Family Law firms, it refers to addressing your target audience via personalized email messaging that enlightens them about the availability of your services, via newsletters, subscription links, etc. Such emails usually function as broadcast messages that not only just knock on a prospective client’s door but also attempt to convince them to take action. It means that with our adept guidance and via effective email marketing, your Family Law firm can tap on the cold leads that are sitting idle and can convert them into clients. Benefits Of Email Marketing The significance of email marketing is subject to its documented form of communication because emails exhibit business credibility and are oftentimes forwarded to expand business reach. With Saffron Edge’s expert assistance, your family law firm can aim at tapping on its target audience sooner, and adopt email marketing as it plays an important role in reaching out to them, even if they’re associated with different devices or platforms. We can help with emails that can be effectively sent to Android, iOS, or Windows-functioning devices, which is why they are considered favorable for immediate conversions. Let’s discuss a few advantages of using email marketing for your Family Law firm: Low-cost method - Broadcasting emails is quite a pocket-friendly method of reaching out to your target audience. Otherwise, mainstream marketing mediums ask for plenty of investment, both in terms of money, effort and time. That being said, there are no hidden costs in email marketing done via Saffron Edge for your law firm or any overhead expenses, other than maintaining your email account. Deliver Your Message Effectively - The main purpose of taking up email marketing is because it allows a legal firm to fulfill its communication in a convenient way. We understand these communication exigencies and we attempt to deliver messages like subscription emails, service availability, etc to your prospective clients easily communicated via emails. You can make use of fancy yet relevant jargon to proclaim your business credibility. Reach A Bigger Mass - Mass broadcasting isn’t a simple task, but when it comes to email marketing, an experienced player like Saffron Edge can proficiently help your Family Law firm reach its extensive target market via email communication. It maneuvers as a simple practice to instantly connect with your audience, all at the same time. How do we promote a new law firm? We follow simple but effective strategies to promote a new law firm. Our marketing strategies include: Creating marketing strategy according to the budget and need. Developing a catchy and Seo-friendly law firm website. Building a social presence and clickable landing pages. What are the advantages of email messages? Email messages are one of the traditional marketing strategies, but it is still in use. This is because they seem more professional and help you target your audience easily without investing too much money. How do we write a law firm email? Our law firm email writing includes: Creating a memorable subject line Keeping things short and precise Ensuring the content is professional Using attractive templates Improving the Email Signature Why choose us? At Saffron Edge, your Family Law firm gets to deliver click-worthy emails to its customer base which not only guarantees a better conversion rate but enhances your brand credibility in the market. The members of our marketing team strike diligently on those target groups where emails are worthy enough to get conversions, for instance, we keenly observe those perspectives who are seeking legal assistance. By sending them business emails, Saffron Edge makes every possible effort to clinch the deal and ultimately increase your Family Law firm’s revenue. We diligently provide customized emails for different target groups that belong to different demographics, regions, service backgrounds, etc. Our aim is to creatively manage communication sources and carry out effective Family Law Marketing for an email campaign to build and upgrade a loyal client base. Saffron Edge’s email marketing team consists of experienced professionals who have previously handled multiple successful projects and ensure that our clients get outstanding results from their online marketing campaigns. With us, your Family Law firm can strategically plan the future of your marketing cycle and simultaneously focus on improving your legal expertise with time to gain a competitive edge. To stay updated with our latest news, subscribe to our daily newsletter and give your law firm a chance to benefit from Saffron Edge’s optimized email marketing action plans. Sign up for free now! ...

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