98% Increase in Orders Through Amazon Seller Campaign

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98%

Increase in Orders Through Amazon

12%

Reduction in Website Exit Rates

18%

Reduction in Cost-Per-Acquisition (CPA)

The Client

This Singapore based client providing pocket friendly home and office stationery products had been struggling to market their products online. Due to the nature of their business and lack of proper customer support channels they were unable to acquire regular customer reviews that caused a lot of frustration to make their Amazon store successful.

The Challenge

Low Sales

The client started Amazon marketing but only managed to sell 15 products at a high ACOS of 78% over a period of 3 months.

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The Solution

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Amazon Seller Account Optimization

Our Amazon Marketing team had to re-optimize the Amazon Seller Account as we found numerous inaccuracies that were causing Amazon to de-list their products.

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Improving Product Reviews

For increasing product reviews, we set up a Trustpilot account and prepared detailed NPS and feedback systems that the client could run at their end with seamless automation. This helped in generating some valuable reviews from customers on the products.

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Product Information Optimized

We optimized their product descriptions, titles, images, dimensions, and various other attributes to ensure brand and product consistency on their Amazon store.

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Created FAQs

We generate FAQs for their products and encouraged teams to populate the data and answers to these FAQs so it helps in increasing conversion chances.

The Results

Initial

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Current

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Conclusion

Our re-optimization of the client's Amazon Seller Account, along with strategic marketing and Trustpilot integration, boosted sales and reduced ACOS. Improved product listings, seamless customer review systems, and clear FAQs led to a significant increase in orders and enhanced customer trust within a few months.

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