98%
Increase in Orders Through Amazon
12%
Reduction in Website Exit Rates
18%
Reduction in Cost-Per-Acquisition (CPA)
The Client
This Singapore based client providing pocket friendly home and office stationery products had been struggling to market their products online. Due to the nature of their business and lack of proper customer support channels they were unable to acquire regular customer reviews that caused a lot of frustration to make their Amazon store successful.
The Challenge
Low Sales
The client started Amazon marketing but only managed to sell 15 products at a high ACOS of 78% over a period of 3 months.
Ready To Get Started ?
The Solution
Amazon Seller Account Optimization
Our Amazon Marketing team had to re-optimize the Amazon Seller Account as we found numerous inaccuracies that were causing Amazon to de-list their products.
Improving Product Reviews
For increasing product reviews, we set up a Trustpilot account and prepared detailed NPS and feedback systems that the client could run at their end with seamless automation. This helped in generating some valuable reviews from customers on the products.
Product Information Optimized
We optimized their product descriptions, titles, images, dimensions, and various other attributes to ensure brand and product consistency on their Amazon store.
Created FAQs
We generate FAQs for their products and encouraged teams to populate the data and answers to these FAQs so it helps in increasing conversion chances.
The Results
Initial
Current
Conclusion
Our re-optimization of the client's Amazon Seller Account, along with strategic marketing and Trustpilot integration, boosted sales and reduced ACOS. Improved product listings, seamless customer review systems, and clear FAQs led to a significant increase in orders and enhanced customer trust within a few months.